Internal Sales Support

Interaction Recruitment PLC

St. Ives

On-site

GBP 28,000 - 30,000

Full time

4 days ago
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Job summary

Interaction Recruitment PLC is seeking an enthusiastic Internal Sales Support to join a growing sales team in St Ives, Cambridgeshire. The role offers £28,000–£30,000 per annum and standard hours Monday–Friday, 9am–5pm.

Ideal candidates have sales, customer service or account management experience, strong communication skills, and proficiency with CRM systems and MS Office. A proactive, organised, and target-driven mindset is essential.

Qualifications

  • Sales, customer service or account management experience.
  • evidence of relationship-building and opportunity spotting.
  • experience with CRM and MS Office.
  • proactive, organised and target-driven approach.
  • GCSE Maths and English (4/C or above).

Responsibilities

  • Develop relationships with new and existing customers.
  • Proactively generate sales opportunities by phone and email.
  • Follow up quotations, samples and enquiries to convert opportunities into sales.
  • Identify upselling and cross-selling opportunities.
  • Manage customer accounts and maintain CRM records.
  • Prepare quotations to support sales targets.
  • Re-engage dormant customers and develop new business.
  • Collaborate with internal teams to deliver excellent service.

Skills

Sales experience
Customer service
Account management
CRM experience
MS Office
Proactive & target-driven
Maths & English GCSEs

Education

GCSE Maths & English (4/C or above)

Tools

CRM systems
Microsoft Office

Job description

Internal Sales Support

St Ives, Cambridgeshire

£28,000–£30,000 per annum

Hours – Monday – Friday 9am – 5pm.

We are recruiting an enthusiastic and commercially minded Internal Sales Support professional to join a growing sales team.

This is a great opportunity for someone with sales, customer service or account management experience who enjoys building customer relationships, identifying new business opportunities and driving sales growth.

Key responsibilities:
  • Develop relationships with new and existing customers.
  • Proactively generate sales opportunities via telephone and email.
  • Follow up quotations, samples and enquiries to convert opportunities into sales.
  • Identify upselling and cross-selling opportunities.
  • Manage customer accounts and maintain accurate CRM records.
  • Prepare quotations and support sales targets.
  • Re-engage dormant customers and develop new business.
  • Work closely with internal teams to deliver excellent customer service.
What we're looking for:
  • Previous experience in sales, customer service or account management.
  • Confident communication and relationship-building skills.
  • Experience using CRM systems and Microsoft Office.
  • A proactive, organised and target-driven approach.
  • Good Maths and English qualifications (GCSE Grade 4/C or above).

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