Internal Sales Specialist: Key Accounts & Growth

Rexel; Newport; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension & life cover

Performance bonus

33 days annual leave

Learning opportunities

Health & wellbeing services

Staff discounts

Job summary

Rexel is seeking an Internal Sales Person for the Newport branch to manage existing customer accounts and develop new business, delivering a high level of sales service and customer satisfaction.

You will engage with customers over the phone, face-to-face in branch, and by email, building lasting partnerships and growing the client portfolio. The role emphasizes collaboration, accountability, and a customer-centric approach within a high-performance team.

Qualifications

• COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
• TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
• CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions

Responsibilities

• Provide effective management of existing customer accounts and develop new business to meet Branch targets by delivering excellent sales service.
• Provide excellent customer service to key customers over the phone, in-branch, or via email to drive customer loyalty.
• Manage a live portfolio of current customers while proactively targeting and developing new customers into profitable accounts.
• Be the first point of contact for key accounts/clients.
• Understand client requirements, build rapport and grow the client portfolio.
• Support the wider branch team by serving on the Trade Counter and handling warehousing tasks to ensure orders are completed on time.

Skills

Collaboration

Accountability

Customer focus

Job description

Rexel is seeking an Internal Sales Person for the Newport branch to manage existing customer accounts and develop new business, delivering a high level of sales service and customer satisfaction.

You will engage with customers over the phone, face-to-face in branch, and by email, building lasting partnerships and growing the client portfolio. The role emphasizes collaboration, accountability, and a customer-centric approach within a high-performance team.