Internal Sales Executive

People Solutions; West Bromwich; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Career development

Varied customer-focused role

Industry-related training and support

Job summary

People Solutions is seeking an experienced Internal Sales Executive to join their well-established business in West Bromwich. This permanent role offers a fantastic opportunity for a candidate with strong customer service and sales support experience.

The position involves handling customer enquiries, preparing quotations, and providing excellent support to existing accounts. You're expected to build relationships and liaise with various internal departments to resolve queries efficiently.

Qualifications

• Previous experience in Internal Sales, Sales Support, Account Management, or Customer Service.
• Confident and professional telephone manner.
• Strong communication and relationship-building skills.

Responsibilities

• Handle incoming customer enquiries via telephone and email.
• Prepare and follow up customer quotations.
• Provide ongoing support to existing customer accounts.
• Build strong relationships with customers and respond to their requirements.
• Liaise with internal departments to ensure customer queries are resolved efficiently.
• Update customer information and activity accurately on the CRM system.
• Support the wider sales team with general sales and account administration.
• Identify opportunities to develop existing customer accounts.
• Ensure customers receive a professional and efficient service at all times.

Skills

Customer service

Sales support

Relationship-building

Communication skills

CRM system

Microsoft Word

Microsoft Excel

Salesforce

Organisation

Attention to detail

Job description

Internal Sales Executive - West Bromwich

Permanent

People Solutions are currently recruiting for an experienced Internal Sales Executive to join a well-established business based in West Bromwich, West Midlands.

This is a fantastic permanent opportunity for someone with strong customer service and sales support experience who enjoys building relationships with customers, preparing quotations and providing excellent account support.

Annual Salary

£28,000 - £30,000 per annum

Shifts

Monday to Friday: 9.00am - 5.00pm

Benefits

• Opportunity to join an established business
• Varied customer-focused role
• Career development within a professional sales environment

The Role

As an Internal Sales Executive, your day-to-day responsibilities will include:

• Handling incoming customer enquiries via telephone and email
• Preparing and following up customer quotations
• Providing ongoing support to existing customer accounts
• Building strong relationships with customers and responding to their requirements
• Liaising with internal departments to ensure customer queries are resolved efficiently
• Updating customer information and activity accurately on the CRM system
• Supporting the wider sales team with general sales and account administration
• Identifying opportunities to develop existing customer accounts
• Ensuring customers receive a professional and efficient service at all times

What We’re Looking For

• Previous experience within Internal Sales, Sales Support, Account Management or Customer Service
• A confident and professional telephone manner
• Strong communication and relationship-building skills
• Good computer literacy, including Microsoft Word and Excel
• Previous experience using a CRM system
• Salesforce experience would be advantageous
• Excellent organisation and attention to detail
• A proactive approach and the ability to manage multiple customer enquiries

Training

• Industry related training and ongoing support throughout