Internal Sales Pro: Grow Revenue & Relationships

Heidelberg Materials Limited; Manchester; Hybrid; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Employee Assistance Program

Private medical benefits

Discounted private medical benefits

Job summary

Heidelberg Materials UK is seeking an Internal Sales Representative to join our Manchester team. You will work with Territory Sales Managers to grow sales, manage accounts, and deliver outstanding customer service to customers across our Aggregates and Asphalt portfolios.

You will generate new business through proactive calling, maintain precise records, and support quotations, tenders, and major contracts. A customer-focused, proactive mindset and strong organisational skills are essential.

Qualifications

• Clear communication and interpersonal skills are essential.
• Ability to build relationships and influence customers effectively.
• A proactive, results-driven approach to sales and account growth.
• Strong organisational skills with multiple priorities.
• Customer focus and high service standards are required.

Responsibilities

• Partner with Territory Sales Managers to maximise sales opportunities across aggregates and asphalt.
• Generate new business through proactive outbound calling and structured activity.
• Develop and manage both existing and prospective customer accounts, including cash and account customers.
• Deliver outstanding customer service and build long-term relationships.
• Create and maintain sales pipelines to support revenue growth.
• Utilise market intelligence and sales tools (Barbour ABI, LinkedIn, CRM) to identify opportunities.
• Develop direct-to-site opportunities and explore new routes to market.
• Complete structured customer call cycles and maintain records of interactions.
• Manage accounts through CMPs, CRM and company systems, including quotations and leads tracking.
• Provide end-to-end account management and resolve customer queries and complaints.
• Support preparation and administration of quotations, tenders and major contract opportunities.
• Share market intelligence with management and commercial teams and prepare reports.

Skills

Strong communication

Relationship building

Proactive sales

Organisational skills

Customer focus

Education

GCSEs / A Levels

Tools

SAP

CRM systems

Microsoft Office

Job description

Heidelberg Materials UK is seeking an Internal Sales Representative to join our Manchester team. You will work with Territory Sales Managers to grow sales, manage accounts, and deliver outstanding customer service to customers across our Aggregates and Asphalt portfolios.

You will generate new business through proactive calling, maintain precise records, and support quotations, tenders, and major contracts. A customer-focused, proactive mindset and strong organisational skills are essential.