Internal Sales – Plumbing & Heating

Courtney Smith Group; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Courtney Smith Group is seeking an Internal Sales specialist in the Nottingham area to handle inbound customer enquiries and orders, prepare and follow up quotations and provide product advice. You will work with the branch team to ensure orders and enquiries are handled efficiently, with full product training provided to develop your career in the plumbing distribution industry.

The role emphasizes building relationships with customers across the commercial sector, delivering excellent service

Qualifications

• Previous internal sales experience is advantageous but not essential.
• Good communication skills, organised and proactive work style.

Responsibilities

• Handle inbound customer enquiries and orders.
• Prepare and follow up quotations and provide product advice.
• Ensure high level of service throughout the sales process.
• Collaborate with branch team to manage multiple enquiries efficiently.
• Develop product knowledge and build relationships with new and existing customers.

Skills

Customer service

Sales support

Communication

Job description

I am recruiting for an Internal Sales opportunity with a well-established distributor of plumbing products, the role will involve handling inbound customer enquiries and orders, preparing and following up quotations, providing product advice and ensuring customers receive a high level of service throughout the sales process. You’ll be dealing with customers across the commercial sector, working closely with the wider branch team to ensure orders and enquiries are handled efficiently. Full product training will be provided, making this a great opportunity for someone looking to develop their career within the industry.

The Role

The business has built a strong reputation by providing customers with a combination of quality products, technical knowledge and excellent service, and continues to have a strong presence within the market. They supply a broad range of products meaning there is plenty of scope to develop your product knowledge and build a career within the industry. You’ll be joining an established branch environment with an experienced team around you, while still having the opportunity to make the role your own and develop as your knowledge and confidence grow.

The Person

I’m looking for someone who is confident, personable and commercially minded, with a genuine interest in working with customers and developing their sales career. Previous Internal Sales experience would be advantageous, but it is not essential. I’m equally interested in speaking with people from other sales or customer-focused backgrounds who have the right attitude and are keen to learn. You’ll ideally be someone who enjoys speaking with customers, understands the importance of providing a great service and is comfortable working in a busy environment where you may be managing several enquiries at once. You’ll need to be a good communicator, organised and proactive, with the confidence to ask questions, learn the product range and build relationships with both new and existing customers.