Internal Sales

KPI Recruiting; Winsford; On-site; GBP 18,000 - 30,000; Full time

Job summary

KPI Recruiting in Winsford is seeking an Internal Sales Executive to join a friendly team. The role includes handling inbound customer enquiries, preparing quotations, and driving orders.

You will build product knowledge and develop commercial and technical understanding for future progression into Technical Sales. There is a clear development pathway, with a hands-on training focus and a supportive environment.

Qualifications

• Experience in customer-facing roles and a drive to develop a sales career.
• Excellent verbal and written communication skills with good telephone manner.
• Strong organizational skills and ability to prioritise tasks.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Prepare accurate quotations and follow up to convert enquiries into orders.
• Resolve customer queries quickly and professionally.
• Identify opportunities for upselling and cross-selling.
• Maintain accurate and up-to-date CRM records.
• Create stock codes, calculate pricing and manage discount structures.

Skills

Customer service

Communication

Organised

Telephone manner

Tools

MS Office

CRM software

Job description

Internal Sales Executive

Permanent | Winsford | Monday–Friday, 9am–5pm

Up to £30,000 per annum DOE

We’re currently recruiting for an exciting opportunity for an ambitious and customer-focused individual to join a friendly team in an Internal Sales role.

This is an excellent opportunity for someone looking to build a long-term career in sales, with a clear development pathway into a Technical Sales position. You’ll receive the support and training needed to develop your product knowledge, commercial skills and technical understanding.

Key Responsibilities

• Handle inbound customer enquiries via phone and email


• Prepare accurate quotations and proactively follow up enquiries to convert them into orders


• Resolve customer queries and issues quickly and professionally


• Identify opportunities for upselling and cross-selling


• Maintain accurate and up-to-date CRM records


• Create stock codes, calculate pricing and manage discount structures


• Communicate delivery expectations and manage order fulfilment


• Build and maintain strong, long-term customer relationships through excellent service


• Prepare marketing materials and support promotional activities


• Take card payments and process customer returns in line with company procedures


• Develop strong product knowledge with a view to progressing into a Technical Sales role

About You

• We’re looking for someone who is driven, organised and keen to develop their career. Previous internal sales experience would be beneficial, but we’re also keen to hear from candidates with strong customer service or commercial experience who have the right attitude and aptitude to learn.


• An excellent telephone manner and confidence when dealing with customers


• Strong written and verbal communication skills


• Excellent organisation skills and the ability to prioritise effectively


• A proactive, positive attitude and genuine ambition to progress


• Strong IT skills, particularly Microsoft Office


• An interest in, or aptitude for, technical products and their applications


• A genuine desire to develop into a technical or engineering sales role


• A full UK driving licence

Why Join?

This is more than just an Internal Sales position — it’s an opportunity to develop a career.

You’ll join a supportive team where you can gain valuable commercial and technical experience, build relationships with customers and suppliers, and work towards a future role in Technical Sales.