Internal Sales Engineer

Simpson Recruitment Services; Streethay; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Extensive benefits package

Job summary

Simpson Recruitment Services is seeking an Internal Sales Engineer for a global manufacturer supplying the UK market. Based in Lichfield, they will provide both sales and technical support to customers, working with internal and external teams.

The role involves handling inquiries, preparing quotations, processing orders, and advising on product suitability, with comprehensive training provided. Hours are 08:30–17:00, Monday to Friday, with an extensive benefits package.

Qualifications

• Experience handling sales and technical queries.
• Experience in a trade counter environment within engineering/building services is helpful.
• Graduate engineers seeking first customer-facing role are welcome.

Responsibilities

• Handle inbound enquiries via email, website, and telephone, resolving sales and technical queries.
• Provide sales administration support: quotes, orders, and advising customers on product suitability, specifications, availability and delivery.
• Proactively re-engage lapsed accounts and qualify general enquiries before passing opportunities to external sales team.

Skills

Inbound enquiries handling

Quotations preparation

Order processing

Product suitability advice

Customer communication

Education

Graduate engineer

Tools

CRM systems

MS Office

Job description

Our client is a well-established global manufacturer and distributor of plumbing and engineered components supplying the UK market.

They operate from clean, modern premises in Lichfield with excellent access to train and bus links, alongside ample free on-site parking.

Due to continued growth, they are now seeking an Internal Sales Engineer to join their commercial team.

The role will involve providing both sales and technical support to customers, working closely with internal and external sales colleagues.

Key responsibilities include:

• Handling inbound enquiries via email, website, and telephone, resolving sales and technical queries
• Providing sales administration support, including preparing quotations, entering and maintaining orders, and advising customers on product suitability, specifications, availability, and delivery
• Proactively re-engaging lapsed accounts and qualifying general enquiries before passing opportunities to the external sales team

The ideal candidate will have previous experience in technical internal sales, or experience gained from a trade counter environment within engineering, construction, or building services products.

Applications are also welcomed from graduate engineers seeking their first customer-facing role within a structured commercial environment offering clear progression.

Comprehensive product training will be provided.

Hours: Monday to Friday, 08:30 - 17:00 (no weekends or shift work)

Salary: £30,000 - £34,000 depending on experience

• plus an extensive benefits package.