internal-sales-executive

JAM Recruitment Ltd; Runcorn; On-site; GBP 23,800 - 32,200; Full time

Benefits offered by this job

Bonus opportunities

Annual salary reviews

Early finish Fridays

Job summary

JAM Recruitment Ltd in Runcorn is seeking an Internal Sales Executive to manage the full sales cycle from enquiry to order, on a Monday–Friday schedule with an early finish each Friday. This temporary-to-permanent role offers a starting salary of £28,000 per year, rising after probation, with opportunities for development within a leading controls and drives manufacturer.

You will be the first point of contact for customers, handling quotations, order processing and after-sales support,

Qualifications

• Excellent verbal and written communication skills and ability to build strong customer relationships.
• Customer-focused attitude with commitment to delivering exceptional service.
• Previous experience in internal sales, sales support or customer service helps.
• Knowledge of CRM systems and business software such as Sage is desirable.

Responsibilities

• Researching potential customers and generating new business leads.
• Following up enquiries promptly via telephone and email.
• Building and maintaining relationships to encourage repeat business.
• Promoting and upselling the company's full range of products and services.
• Providing product information, explaining features and benefits.
• Preparing and issuing quotations while negotiating pricing and terms.
• Maintaining accurate customer records in internal systems.
• Following up quotations and identifying opportunities for additional business.
• Collaborating with Technical Support, Despatch and Marketing teams for a seamless customer experience.
• Responding promptly to pricing, stock availability and lead time inquiries.
• Delivering high standards of customer service and ensuring satisfaction.

Skills

Communication skills

Customer focus

Sales experience

Tools

CRM systems

Sage

Job description

The Internal Sales Executive position based in Runcorn involves managing the full sales cycle from initial customer contact to order completion. This full-time, temporary-to-permanent role offers a salary of £28,000, rising after probation, with a Monday-to-Friday schedule and an early Friday finish. Reporting to the Team Leader, you will serve as the primary customer contact within a manufacturing firm specialising in industrial controls and drives. Key responsibilities include processing enquiries, providing product information, and supporting sales administration. Candidates should possess strong communication abilities and a customer-focused approach, with prior experience in a sales or administrative capacity being advantageous. Internal Sales Executive Location: Manor Park, Runcorn (WA7) Salary: £28,000 per annum, increasing upon successful completion of probation Hours: Monday to Friday (Days) – Early finish every Friday Contract: Temporary to Permanent About the Role Our client is a well-established manufacturing business with a global reputation for the development and production of controls and drives for industrial, commercial and domestic applications. As a leading UK supplier of motors and control solutions across a wide range of market sectors, they are looking to recruit an enthusiastic and customer-focused Internal Sales Executive to join their growing team. Reporting to the Internal Sales Team Leader, you will be the first point of contact for customers, managing the sales process from initial enquiry through to quotation, order processing and after-sales support. This is an excellent opportunity for someone who enjoys building relationships, identifying sales opportunities and delivering outstanding customer service. Benefits Starting salary of £28,000, increasing following successful completion of probation Bonus opportunities Annual salary reviews Excellent career progression opportunities Early finish every Friday

Responsibilities

• Researching potential customers, generating new business leads and making outbound sales calls to prospective and existing customers.
• Following up enquiries promptly via telephone and email.
• Building and maintaining strong relationships with new and existing customers to encourage repeat business.
• Promoting and upselling the company's full range of products and services wherever possible.
• Providing customers with product information, explaining features and benefits.
• Preparing and issuing quotations while negotiating pricing and sales terms
• Maintaining accurate customer records using the company's internal systems.
• Following up outstanding quotations and identifying opportunities to secure additional business.
• Working closely with Technical Support, Despatch and Marketing teams to provide a seamless customer experience.
• Responding promptly to customer enquiries regarding pricing, stock availability and lead times.
• Delivering a high standard of customer service, ensuring customer satisfaction remains at the heart of every interaction.

Requirements of an Internal Sales Executive

• Previous experience in an internal sales, sales support or customer service role.
• Excellent verbal and written communication skills with the ability to build strong customer relationships.
• Strong sales, negotiation and influencing skills with a proactive approach to identifying opportunities.
• A customer-focused attitude with a genuine commitment to delivering exceptional service.
• Good research skills and the ability to identify new business opportunities using online resources.
• Experience using CRM systems and business software such as Sage is desirable
• Excellent organisational skills with strong attention to detail and analytical ability.

If you're a motivated sales professional looking to join a market-leading manufacturer that offers excellent development opportunities and long-term career prospects, we'd love to hear from you.