Internal Sales Advisor

Insight Select Limited; Colchester; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Performance bonus

Career growth

Staff discounts

Company benefits

Job summary

Insight Select Limited is seeking an Internal Sales Advisor to join a busy, customer-focused team in Colchester on a permanent basis. You will handle inbound calls and emails, build strong relationships with trade clients, advise on products and pricing, and prepare quotes as needed.

The role offers a £28,000–£32,000 base salary with a performance-related bonus, plus opportunities for career growth, staff discounts and other company benefits.

Qualifications

• Background in sales or customer support, ideally within a B2B environment.
• Clear and confident communicator with the ability to build rapport.
• Highly organised with strong attention to detail.
• Self-motivated, enthusiastic and collaborative team player.
• Comfortable using IT systems; experience with CRM platforms is an advantage.

Responsibilities

• Handle incoming calls and email enquiries, ensuring a high standard of customer care.
• Develop and nurture effective working relationships with trade clients and business partners.
• Advise customers on products, pricing and availability, preparing quotes where required.
• Accurately manage orders and maintain customer account information.
• Assist field sales colleagues by identifying opportunities and carrying out follow-up activity.
• Maintain up-to-date and accurate records within the CRM system.

Skills

Sales & customer support

Communication

Organised

Self-motivated

Team player

CRM experience

Tools

CRM platforms

Job description

My client, a respected supplier within their industry, are currently seeking an Internal Sales Advisor to join their busy, customer-focused team on a permanent basis. This role is ideal for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has a proactive approach to driving sales growth.

Responsibilities

• Handle incoming calls and email enquiries, ensuring a high standard of customer care
• Develop and nurture effective working relationships with trade clients and business partners
• Advise customers on products, pricing and availability, preparing quotes where required
• Accurately manage orders and maintain customer account information
• Assist field sales colleagues by identifying opportunities and carrying out follow-up activity
• Maintain up-to-date and accurate records within the CRM system

Skills

• Background in sales or customer support, ideally within a B2B environment
• Clear and confident communicator with the ability to build rapport
• Highly organised with strong attention to detail
• Self-motivated, enthusiastic and collaborative team player
• Comfortable using IT systems; experience with CRM platforms is an advantage

Package

• £28,000 - £32,000 basic salary + performance-related bonus
• Opportunities for career growth and development
• Staff discounts and additional company benefits