Internal Sales Executive

The Best Connection Group; Birmingham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Full-time permanent opportunity

Established and growing business

Develop long-term customer relations

Supportive team environment

Career progression opportunities

Job summary

The Best Connection Group is seeking an experienced Internal Sales Executive to drive growth in the carbon and stainless steel sector from Oldbury, West Midlands. You will nurture key accounts and identify new business opportunities, delivering solutions for pipe, fittings and flange products.

The role is a full-time, permanent position with a salary of £13.50–£16.50 per hour, depending on experience, and involves building long-term relationships in a fast-paced commercial environment.

Qualifications

• Proven sales experience within the carbon steel and/or stainless steel industry.
• Experience selling pipe, fittings and flanges.
• Strong account management and business development experience.
• Ability to build profitable and lasting customer relationships.
• Proactive sales approach and confidence generating new business.
• Experience in fast-paced, target-driven environments.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Good commercial awareness.
• Experience using CRM systems and Microsoft Office packages.

Responsibilities

• Manage and develop an existing portfolio of customer accounts.
• Identify and pursue new sales opportunities.
• Build and maintain long-term customer relationships.
• Handle sales enquiries via telephone and email.
• Prepare quotations and convert opportunities into orders.
• Follow up quotations and sales enquiries to maximise conversion rates.
• Develop existing accounts and identify upselling opportunities.
• Understand customer requirements and provide suitable product solutions.
• Work closely with internal departments to ensure customer expectations are achieved.
• Maintain accurate customer and sales records within company systems.
• Monitor outstanding quotations and enquiries to ensure all opportunities are followed through.
• Deliver exceptional customer service whilst achieving sales targets.

Skills

Carbon steel sales

Stainless steel sales

Pipe fittings

Account management

Business development

New business

CRM experience

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Internal Sales Executive - Carbon & Stainless Steel

Location: Oldbury, West Midlands

Job Type: Full-Time, Permanent

Salary: £13.50 - £16.50 per hour (Depending On Experience)

The Opportunity

An exciting opportunity has arisen for an experienced and commercially driven Internal Sales Executive to join a growing business within the carbon and stainless steel sector.

This role would suit an ambitious salesperson with experience selling carbon steel and/or stainless steel products, particularly pipe, fittings, flanges and associated products.

This is not simply an order processing position. The successful candidate will be responsible for developing customer relationships, growing existing accounts, identifying new business opportunities and driving sales growth within a fast-paced commercial environment.

Key Responsibilities

• Manage and develop an existing portfolio of customer accounts.
• Identify and pursue new sales opportunities.
• Build and maintain long-term customer relationships.
• Handle sales enquiries via telephone and email.
• Prepare quotations and convert opportunities into orders.
• Follow up quotations and sales enquiries to maximise conversion rates.
• Develop existing accounts and identify upselling opportunities.
• Understand customer requirements and provide suitable product solutions.
• Work closely with internal departments to ensure customer expectations are achieved.
• Maintain accurate customer and sales records within company systems.
• Monitor outstanding quotations and enquiries to ensure all opportunities are followed through.
• Deliver exceptional customer service whilst achieving sales targets.

Candidate Requirements

The ideal candidate will have:

• Proven sales experience within the carbon steel and/or stainless steel industry.
• Experience selling pipe, fittings and flanges.
• Strong account management and business development experience.
• The ability to build profitable and lasting customer relationships.
• A proactive sales approach and confidence generating new business.
• Experience working within a fast-paced and target-driven environment.
• Excellent communication and negotiation skills.
• Strong organisational skills and attention to detail.
• Good commercial awareness.
• Experience using CRM systems and Microsoft Office packages.

The Person

We're looking for someone with energy, drive and a genuine passion for sales. You'll be comfortable building relationships, developing accounts and turning opportunities into revenue.

The successful candidate will thrive in a busy commercial environment, be resilient under pressure and enjoy the challenge of managing multiple priorities while maintaining excellent levels of customer service.

Benefits

• Full-time permanent opportunity
• Established and growing business
• Opportunity to develop long-term customer relationships
• Supportive team environment
• Genuine career progression opportunities