Sales Executive

Platform Recruitment; Great Saxham; On-site; GBP 30,000 - 40,000; Full time

Job summary

Platform Recruitment in Saxham, Suffolk, is seeking a results-driven Internal Sales Executive to manage enquiries and support an existing customer portfolio. You will advise on products and pricing, build long-term relationships, and identify opportunities to maximise account potential.

The ideal candidate will have experience in internal sales or customer-facing roles, strong communication skills, and a proactive approach to growing both existing accounts and new business.

Qualifications

• Experience in internal sales or customer-facing roles.
• Experience in steel industry is a plus but not essential.
• Strong communication and relationship-building skills.
• Proactive in identifying new business and growing accounts.

Responsibilities

• Manage incoming calls and sales enquiries with professional customer support.
• Build and maintain relationships with existing customers to grow accounts.
• Develop new business by targeting prospects and re-engaging dormant accounts.
• Provide product and pricing advice and negotiate terms.
• Maintain accurate sales records and prepare reports for reviews.
• Monitor competitor activity and market opportunities.

Skills

Customer relationships

Sales support

Communication skills

Negotiation

Job description

Sales Executive | Saxham, Suffolk | £30,000 - £40,000

Are you a customer-focused sales professional looking for your next opportunity? We're looking for an enthusiastic and commercially minded Sales Executive to join a growing team, developing customer relationships and identifying opportunities to drive sales and business growth.

This is an excellent opportunity for someone with a background in sales, customer service or account management who enjoys working with customers, providing tailored solutions and contributing to a successful commercial team.

The Role

As an Internal Sales Executive, you'll manage incoming enquiries, support an existing customer portfolio and proactively identify new business opportunities. You'll take a consultative approach to sales, advising customers on products and pricing while building long-term relationships and maximising account potential.

Key responsibilities include:

• Managing incoming calls and sales enquiries, providing professional and responsive customer support.
• Building and maintaining strong relationships with existing customers, identifying opportunities to grow accounts.
• Developing new business by targeting prospective customers and re-engaging dormant accounts.
• Providing product and pricing advice, negotiating commercially beneficial terms and identifying opportunities to increase profitability.
• Maintaining accurate sales records and preparing reports to support business reviews and sales performance monitoring.
• Monitoring competitor activity, customer performance and market opportunities to support business growth.

About You

We're keen to hear from candidates who have:

• Experience in internal sales, sales support, customer service or a similar customer-facing commercial role.
• Previous experience within the steel industry or a related sector, although this is not essential.
• Strong communication and relationship-building skills.
• A proactive approach to identifying new business and developing existing accounts.
• Commercial awareness, with the confidence to discuss pricing and negotiate with customers.

The Opportunity

If you're motivated by building customer relationships, identifying commercial opportunities and delivering excellent service, we'd love to hear from you.