Internal Sales Coordinator (UltraTile)

Instarmac Group plc.; Tamworth; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance bonus (PPRP)

Up to 29 days annual leave

Private medical cover

Life Cover & Income Protection

Employee discounts & wellbeing

Descripción de la vacante

Instarmac Group plc. is seeking an Internal Sales Coordinator for our Tamworth facility. This exciting role involves partnering with customers, providing consultative insights, and driving sales through up-selling and cross-selling while maintaining strong relationships.

You will work Monday to Friday, 0900–1730, at our state-of-the-art manufacturing site, contributing to continued growth and customer satisfaction.

Formación

• Proven experience in an internal Sales Coordinator role.
• Ability to deliver consultative advice to improve customer experience and generate sales.
• Excellent interpersonal and negotiation skills with the ability to build rapport.
• Knowledge of CRM software and MS Office, especially Excel.

Responsabilidades

• Contribute to targets by meeting or exceeding sales targets as an individual and for the team.
• Manage a portfolio of accounts, develop relationships, and anticipate customer needs to generate orders.
• Follow up samples and quotations and convert to sales.
• Utilise internal tools to manage day-to-day data and keep systems updated.
• Coordinate with Transport, Accounts, Marketing, Laboratory and Production.

Conocimientos

Internal Sales experience

Consultative selling

CRM proficiency

MS Office / Excel

Negotiation

Attention to detail

Strong communication

Team collaboration

Herramientas

CRM software

MS Office

Descripción del empleo

Internal Sales Coordinator (UltraTile - October 2026), Tamworth

Employment Type

Full Time

Application Start Date

22-10-2026

Application End Date

08-11-2026

Location

Tamworth

Description

Are you a dynamic and organised Internal Sales Coordinator seeking your next career opportunity? Come and join us, who knows where our journey may take you…

We are currently looking for an Internal Sales Coordinator to join our Sales Team, working Monday to Friday, 0900 - 1730, at our state of the art manufacturing facility in Tamworth. This is an exciting opportunity to contribute to our company's continued growth.

A specialist in the manufacture and distribution of cement and bitumen-based products to the world markets for over 40 years here at Instarmac we pride ourselves on our open communication.

We have a strong family feel and work ethos where everyone is valued and rewarded for what they do. Our prestigious awards, which include Great Place to Work® and Sunday Times Top 100 Best Companies, are in recognition of our strong leadership, outstanding employee engagement and benefits and excellent wellbeing initiatives.

Our company values – Work Hard, Have Fun, Make a Difference – are what guide us, make us who we are and show what we stand for.

How you will make the difference:

As our internal Sales Coordinator you will work in partnership with a portfolio of customers providing exceptional consultative insights (of the account history and purchasing trends) to anticipate specific customer needs and increase sales. You will enhance the customer experience and support their business by proactively identifying opportunities for up‑selling and cross‑selling.

Responsibilities

Contribute towards company targets by way of meeting and/or exceeding setsalestargets as an individual and contributing to the teams.

Manage a portfolio of accounts to achieve long‑term success by developing positive relationships with customers. Act as a consultative partner to anticipate customers’ current and future needs to generate orders.

Follow up samples and quotations, converting these to sales.

Ensure accounts are constantly aware of active promotions available, follow up and generate new business through own initiative, social media and marketing activity to increase sales.

Resolve conflicts, take ownership and provide solutions to customers in a timely manner.

Manage a dedicated Area Sales Managers diary; ensuring customers are visited on a regular basis.

Use internal tools and systems, to manage the day to day running of your data, ensure systems are maintained and updated at all times.

Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production.

Create KPI and tracker reports as required by business.

Undertakes duties in accordance with all relevant management systems and controls.

Suggest actions to improve sales performance and identify opportunities for personal growth in order to promote products with greater understanding and confidence

Undertakes duties in accordance with all relevant management systems and controls.

What you will need:

• Proven experience of working in an internal Sales Coordinator role
• Ability to deliver excellent consultative advice to improve the customer experience and their business to generate sales
• Excellent interpersonal skills and rapport building skills. Ability to translate customer account history into opportunities to up-sell and cross-sell.
• Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular)
• Problem solving with a positive and proactive attitude
• Excellent attention to detail, particularly relating to data entry
• Committed to ongoing learning / training to build knowledge and understanding
• Excellent negotiation and communication skills
• Ability to deliver projects and answer enquiries on time

We have come a long way since our humble beginning, but our journey is far from over. If this sounds like you do get in touch.

Benefits you'll receive:

Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.

Up to 29 days annual leave

Private medical cover

Life Cover & Income Protection

Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.

Charity events, match funding and volunteering opportunities

An extensive EAP suite to support health and financial wellbeing

Retail discounts and savings