Internal Sales Coordinator - Growth & Customer Impact

The Thrive Hive; Bristol; On-site; GBP 27,000 - 34,000; Full time

Job description

Hours : 42.5 per week. Sales Office is open 0700-1700, so there needs to be coverage during those hours. There is a rota in place, with some staggered start and end time

Reference : 1M26011

Package : To£30,500 (with a salary review after probation) + excellent benefits

The Thrive Hive are thrilled to be working with one of our longest-standing clients to help them find an exceptional Internal Sales / Sales Coordinator to join their friendly, fast-paced sales team in Avonmouth, Bristol.

If you love being the go-to person who keeps everything running smoothly — and you get a buzz from supporting customers and colleagues alike — this could be your perfect next move.

Why you’ll love this role

You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how.

What you’ll be doing day-to-day

• Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support.
• Building strong relationships across the business and with external partners.
• Resolving queries quickly and professionally, ensuring great customer experiences every time.
• Sourcing and pricing materials and preparing competitive quotations using the CRM system.
• Processing orders accurately and efficiently.
• Supporting field-based sales representatives whenever needed.
• Preparing and posting product samples and helping with general office duties to keep the department running smoothly.

What we’re looking for

• Previous experience in a sales role — ideally within the building or construction industry (although this bit is not essential)
• Confident communicator (written and verbal) with a naturally proactive, positive approach.
• Strong IT skills including Outlook, Word and Excel.
• A highly organised multitasker with excellent attention to detail.
• A team player who’s also capable of managing their own workload independently.
• Knowledge of aggregates or construction materials would be a bonus, but not essential.

Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It’s a team where support, growth and positive culture aren’t just buzzwords; they’re part of everyday life.