Credit Controller

Instarmac Group plc.; Tamworth; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Performance bonus (PPRP)

Private medical cover

Life Insurance & Income Protection

Job summary

Instarmac Group plc. is seeking a proactive Credit Controller to join our Finance Team on-site in Tamworth. You will manage debt, monitor credit limits and liaise with internal teams to ensure timely payments. The role offers a structured day 08:30–17:00, Monday to Friday, with a supportive culture and employee wellbeing initiatives.

Join a recognised employer with Great Place to Work awards and focus on collaboration, rewards, and growth opportunities within a state-of-the-art facility.

Qualifications

• Experience working within a busy Finance department.
• DBS clearance.

Responsibilities

• Proactively contacting customers to ensure payments are received on time.
• Monitor customer credit limits and payment behaviours.
• Investigate, resolve and communicate invoice queries with relevant departments.
• Open new customer accounts and perform credit checks.
• Raise invoices and credit notes as required.
• Manage debt collection procedures where necessary.
• Post entries to the cashbook and perform bank reconciliations.
• Build relationships with internal teams and external customers.

Skills

Finance experience

DBS

Job description

We are currently looking for a Credit Controller to join our Finance Team, on site at our state of the art manufacturing facility in Tamworth, working 0830 - 1700, Monday to Friday. This is an exciting opportunity to contribute to our company's continued growth.

At Instarmac we pride ourselves on our open communication. We have a thriving family culture and work ethos where everyone is valued and rewarded for what they do. Our prestigious awards, which include Great Place to Work® and Sunday Times Top 100 Best Companies, are in recognition of our strong leadership, outstanding employee engagement and benefits and excellent wellbeing initiatives.

How you will make a difference...

Proactively contacting customers to ensure payments are received in line with agreed terms.

Monitor customer credit limits and payment behaviours, escalating concerns to the Finance Controller and the relevant Brand Managers/Area Sales Teams if required.

Investigate, resolve and communicate invoice queries in collaboration with relevant departments.

Review and release sales orders in line with internal controls and procedures .

Open new customer accounts and perform credit checks in line with company policies.

Raise manual or service invoices and credit notes as required.

Initiate and manage debt collection procedures where necessary.

Maintain and communicate up to date lists of accounts placed on stop .

Archiving documents as required.

Complete credit c ard and f uel card reconciliations.

Prepare rebate reports, complete relevant reconciliations and issue rebate payments via credit note or BACS.

Perform bank reconciliations.

Post entries to the cashbook.

Build and maintain strong relationships with internal teams and external customers.

Review existing systems and processes and recommend improvements where appropriate.

Carry out duties in accordance with all relevant management systems and controls.

What you'll need...

Experience working within a busy Finance department

DBS

Benefits you'll receive:

Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.

Up to 29 days annual leave

Private medical cover

Life Cover & Income Protection

Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.

Charity events, match funding and volunteering opportunities

An extensive EAP suite to support health and financial wellbeing

Retail discounts and savings