Internal Sales Coordinator

Confidential; Cardiff; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Contributory pension

Free parking

Career development opportunities

Job summary

Confidential in Cardiff is seeking an Internal Sales Coordinator to manage incoming project enquiries, qualify opportunities and support the commercial team to maximise conversions.

You will build relationships with architects, developers and business owners while progressing projects through the sales pipeline and maintaining CRM records for accurate forecasting.

Qualifications

• Experience in internal sales, account management or project coordination is preferred.
• Excellent telephone manner and confident communication on calls.

Responsibilities

• Manage incoming project enquiries and qualify opportunities for the sales team.
• Support the commercial team to maximise project conversions.
• Build relationships with customers through regular telephone and email communication.
• Research and manage live construction projects, progressing opportunities through the pipeline.
• Maintain accurate project information and forecasts in the CRM system.
• Follow up quotations to maintain engagement and conversions.

Skills

Sales support

Account management

Project coordination

CRM systems

Microsoft Office

Communication skills

Relationship building

Organisational skills

Technical product knowledge

Construction/manufacturing familiarity

Tools

CRM software

Microsoft Excel

MS Office 365

Job description

Internal Sales Coordinator

Cardiff

Salary: up to 29,200 + Annual Bonus + Excellent Benefits

Yolk Recruitment are supporting a leading manufacturing organization with the recruitment of a Sales Project Coordinator to join their commercial team.

This is an exciting opportunity for someone who enjoys building relationships, speaking with customers and managing projects from enquiry through to qualification. Working closely with decision makers, you'll play a key role in qualifying new project opportunities before handing them over to the internal sales team.

If you've worked within internal sales, account management, customer service or sales support, this could be an excellent opportunity to develop your career.

This is what you'll be doing

As Internal Sales Coordinator, you'll be responsible for managing incoming project enquiries, qualifying opportunities ready to send onto the sales team, and supporting the commercial team to maximise project conversions.

Your responsibilities will include:

• Speaking with architects, contractors, developers and business owners to understand project requirements, budgets and timescales.
• Qualifying inbound enquiries to determine commercial viability before passing opportunities to the internal sales team.
• Building strong relationships with new and existing customers through regular telephone and email communication.
• Researching and managing live construction projects, ensuring opportunities are progressed through the sales pipeline.
• Maintaining accurate project information, forecasts and customer records within the CRM system.
• Following up quotations and enquiries to maintain customer engagement and maximise conversion opportunities.
• Working closely with Technical, Sales, Customer Service and Marketing teams to ensure customers receive the most appropriate solutions.
• Developing a strong understanding of the company's product range and, over time, interpreting technical drawings and specifications to support project qualification.
• Supporting the commercial team in achieving sales targets through effective pipeline management and customer engagement.

The experience you'll bring

• Previous experience within Sales Support, Account Management or Project Coordination.
• Confident communication skills with an excellent telephone manner.
• Strong relationship-building skills and the ability to engage with customers at all levels.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• Experience working within a manufacturing, engineering or construction environment would be highly advantageous.
• A commercial mindset with the confidence to ask questions and qualify customer requirements.
• Strong IT skills, including Microsoft Office and CRM systems.
• An interest in technical products, with the ability to learn drawings, specifications and construction products over time.

And this is what you'll get in return

• Salary of up to 29,200
• Up to 10% yearly annual bonus
• Monday to Friday working hours with flexibility on start time (i.e. 8am - 4pm/ 8.30am - 4.30pm etc.)
• 24 days annual leave plus 8 bank holidays (Christmas Shutdown every year)
• Contributory Pension
• Company events throughout the year
• Supportive environment, excellent training and career development
• Opportunity to progress within a growing commercial team
• Free parking

Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.