Internal Sales Coordinator: Fast-Paced Admin & Customer Support

Vibe Recruit; Pontypool; Presencial; GBP 16.531 - 17.908; Jornada completa

Descripción de la vacante

Vibe Recruit is seeking an Internal Sales Co-ordinator for our client in Pontypool, a busy sales office providing essential administrative support. The role suits someone who is organised, customer‑focussed and thrives in a fast-paced environment.

You will handle customer enquiries, process orders, raise invoices and purchase orders, schedule deliveries, and produce reports while maintaining accurate records.

Formación

• Excellent communication and customer service skills.
• A professional and polite telephone manner.
• The ability to work well under pressure and manage multiple tasks.
• Good working knowledge of Microsoft Excel and Word.
• Strong attention to detail and accuracy.

Responsabilidades

• Communicating with customers via telephone and email on a daily basis.
• Processing customer orders accurately and efficiently.
• Raising invoices and purchase orders.
• Scheduling work and managing delivery bookings.
• Producing customer reports.
• Handling customer queries and resolving complaints professionally.
• Answering incoming telephone calls and directing them to the appropriate department.
• Filing and maintaining accurate records.
• Assisting with basic estimating duties.
• Providing general administrative support to the sales office team.

Conocimientos

Communication

Customer service

Multitasking

Excel

Word

Attention to detail

Descripción del empleo

Vibe Recruit is seeking an Internal Sales Co-ordinator for our client in Pontypool, a busy sales office providing essential administrative support. The role suits someone who is organised, customer‑focussed and thrives in a fast-paced environment.

You will handle customer enquiries, process orders, raise invoices and purchase orders, schedule deliveries, and produce reports while maintaining accurate records.