Internal Sales Coordinator

Lucy Walker Recruitment; Leeds; On-site; GBP 22,000 - 26,000; Full time

Job summary

Lucy Walker Recruitment is working with a well-respected organisation on the outskirts of Leeds city centre, seeking a hardworking customer service and sales support to join their busy team. The role involves handling customer enquiries, orders and issues by phone and email, and working closely with internal departments to meet client needs.

You will have strong customer care experience, excellent communication, and be proficient with MS Office; SAP experience is beneficial.

Qualifications

• Excellent communication skills, written and verbal
• Strong customer care background with attention to detail
• Proficient in MS Office; SAP experience is beneficial
• Excellent telephone manner and team-player attitude

Responsibilities

• Answer inbound calls from customers
• Process orders and respond to email queries
• Build and maintain relationships with existing customers
• Handle complaints and issue resolution
• Provide ad hoc administration support

Skills

Customer service

Telephone support

Written & verbal communication

Teamwork

Tools

MS Office

SAP

Job description

We are working with a well-respected organisation who are based just on the outskirts of Leeds City Centre. Joining a small and effective Customer Service and Sales Support team, this organisation are seeking a hardworking and committed customer service and sales support to join their busy team. Working closely across internal departments to meet the needs of external clients, the successful candidate will be dealing with all customer enquiries, orders and issues via telephone and email on a day-to-day basis.

With a strong customer care background, the successful candidate will be involved in a varied day, managing the following tasks;

• Answering inbound calls from customers
• Processing orders
• Responding to various email queries
• Build and maintain effective relationships with existing customers.
• Complaint & issue handling
• Ad hoc administration support

This is a fully office-based role and will require the successful candidate to hold a high level of customer service. This is a great opportunity to join a fantastic team where you will be supported, trained, and allowed to develop in this strong team setting.

The successful candidate will have:

• Excellent communication skills both written and verbal
• Excellent attention to detail
• Proficient in all MS Office packages
• Experience using SAP is beneficial
• Excellent telephone manner
• Team player

This is an exciting opportunity to join a well-respected company where the individual is recognised and supported and where you can thrive in a supportive team setting.