Internal Sales Support

Jobwise Ltd; Manchester, Salford; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Private healthcare

23 days holiday + bank holidays

Life insurance

Free parking

Pension scheme

Training and career prospects

Job summary

Jobwise Ltd in Manchester is seeking a proactive Sales Support professional to liaise with customers by phone and email, manage quotes, orders and CRM updates, and ensure smooth order dispatch.

The role offers a base salary of 28,000 with a bonus based on company performance, plus private healthcare, 23 days holiday plus bank holidays, life insurance, free parking, a pension scheme and excellent career prospects.

Qualifications

• Experience in Sales Administration or Sales Support roles.
• Proficient with Word and Excel; able to manage emails.
• Strong attention to detail and excellent people skills.

Responsibilities

• Liaise with customers by phone and email and build positive relationships.
• Assist with day-to-day enquiries and update customers on order progress.
• Prepare and issue quotes and monitor outstanding quotes.
• Process orders to meet dispatch deadlines.
• Handle customer issues and coordinate with other departments and couriers as needed.
• Update customer records, pricing and the CRM database.

Skills

Sales administration

Sales support

Sales co-ordinator

Word

Excel

Customer service

Tools

CRM software

Job description

Would you like to work for a highly successful, nationwide company who are the true market leader in their sector, dealing with a wide range of customer across several specialist sectors? Are you looking for a role that offers fantastic prospects for career development and progression? If so, this Sales Support role could be just for you. As well as great benefits, they have a fantastic working culture and provide great career prospects.

There is a salary of 28,000 plus a bonus based on company performance and benefits including 23 days holiday plus bank holidays, private healthcare, life insurance, free parking, amazing training and career prospects.

What will you be doing as Sales Support:

• Liaising with customers by phone and email, building positive relationships
• Assisting with day to day enquiries and updating customers on order progress
• Preparing and issuing quotes, monitoring any outstanding quotes and flagging them up
• Processing orders meet dispatch deadlines
• Handling customer issues, liaising with other departments and external couriers where necessary
• Updating customer records, pricing and the CRM database

We would LOVE to hear from you if you have the following skills and experience:

• Ideally experienced in a Sales Administration, Sale Support, Sales Co-ordinator or similar customer support role
• Comfortable working with Word, Excel and email
• Accurate with a strong eye for detail
• Confident with excellent people skills

What will you get in return for your work as Sales Support:

• A salary of 28,000
• Bonus based on company performance
• Private healthcare
• 23 days holiday plus bank holidays
• Life insurance
• Free parking
• Pension scheme
• Great career prospects