Inbound Sales & Customer Support Coordinator

Lucy Walker Recruitment; Leeds; On-site; GBP 22,000 - 26,000; Full time

Job summary

Lucy Walker Recruitment is working with a well-respected organisation on the outskirts of Leeds city centre, seeking a hardworking customer service and sales support to join their busy team. The role involves handling customer enquiries, orders and issues by phone and email, and working closely with internal departments to meet client needs.

You will have strong customer care experience, excellent communication, and be proficient with MS Office; SAP experience is beneficial.

Qualifications

• Excellent communication skills, written and verbal
• Strong customer care background with attention to detail
• Proficient in MS Office; SAP experience is beneficial
• Excellent telephone manner and team-player attitude

Responsibilities

• Answer inbound calls from customers
• Process orders and respond to email queries
• Build and maintain relationships with existing customers
• Handle complaints and issue resolution
• Provide ad hoc administration support

Skills

Customer service

Telephone support

Written & verbal communication

Teamwork

Tools

MS Office

SAP

Job description

Lucy Walker Recruitment is working with a well-respected organisation on the outskirts of Leeds city centre, seeking a hardworking customer service and sales support to join their busy team. The role involves handling customer enquiries, orders and issues by phone and email, and working closely with internal departments to meet client needs.

You will have strong customer care experience, excellent communication, and be proficient with MS Office; SAP experience is beneficial.