Internal Sales Assistant

HAYLEY DEXIS; Newtown; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

From 23 days annual leave

Life assurance cover (x2 salary)

Healthcare schemes

Company pension scheme

Wellness programmes

Uniform and PPE provided

Training and development through Hayay

Job summary

Hayley Dexis is seeking an Internal Sales Assistant for our Newtown branch. The role involves processing orders, handling phone enquiries, and supporting both customers and the wider team in a busy, hands-on environment.

You’ll work at our Newtown site, primarily in the office with occasional warehouse involvement. Strong communication and a proactive approach are essential, and a full UK driving licence is required.

Qualifications

• Full UK driving licence is essential.
• Proficient in basic computer applications, including Microsoft Office.
• Effective communicator with a polite and professional telephone manner.
• Sales experience is desirable.
• Good manual handling ability.
• Experience of working as part of a team in a fast-paced environment.

Responsibilities

• Process customer orders and update the order book.
• Handle incoming phone enquiries and provide excellent service at the trade counter.
• Build relationships with customers and resolve queries.
• Ensure orders are processed accurately and efficiently.
• Assist with warehouse duties when needed and support with collecting/delivering goods.

Skills

Order processing

Customer service

Phone support

Team player

Attention to detail

Tools

Microsoft Office

Job description

Location: Newtown, Powys

Hours: 40 hours per week, Monday - Friday

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400 people doing things the “Hayley Way” play a vital role in our ongoing success.

Job Type: Permanent

Location: Newtown, Powys

Hours: 40 hours per week, Monday - Friday

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400 people doing things the “Hayley Way” play a vital role in our ongoing success.

We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We’re excited to offer a brilliant opportunity for an enthusiastic Internal Sales Assistant to join our well-established and experienced team based at our Newtown branch.

About the Internal Sales Assistant role:

As our Internal Sales Assistant, you'll be at the heart of the branch, helping to keep everything running smoothly day to day. You'll support the sales office by processing customer orders, managing and updating our order book, handling incoming phone enquiries, and providing excellent service to customers both over the phone and at our Trade Counter.

Working closely with the wider team, you'll build strong relationships with customers, help resolve queries, and ensure orders are processed accurately and efficiently. Attention to detail, a proactive approach, and great communication skills will all be key to success in this role.

While the role is primarily office-based, there will be occasional opportunities to get involved with warehouse activities when extra support is needed. From time to time, you may also be asked to assist with collecting or delivering goods, so we're looking for someone with a flexible, hands-on attitude who's happy to pitch in wherever required.

This is a fantastic opportunity for someone who enjoys variety, likes working with people, and thrives in a busy environment. No two days are ever quite the same, and you'll play an important part in supporting both our customers and the wider team.

What we’re looking for in our Internal Sales Assistant:

• Full, UK driving license is essential
• Proficient in basic computer applications, including Microsoft Office
• Effective communicator, with a polite and professional telephone manner
• Sales experience is desirable
• Good manual handling ability
• Experience of working as part of a team in a fast-paced environment

What you’ll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

• Initial screening
• Microsoft Teams interview with our Talent Acquisition Advisor
• Face to face interview either in-person or Microsoft Teams
• Decision outcome

We’ll close this role on 15th November, but may do so earlier if we receive strong interest so don’t miss out.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at [e-mail]