Internal Sales Assistant

Hayley Group; Newtown; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance

Healthcare schemes

Company pension

Wellness programmes

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Group's Newtown branch invites applications for an enthusiastic Internal Sales Assistant. You will support the sales office by processing customer orders, updating the order book, handling phone enquiries and assisting at the Trade Counter.

You'll work across the team to build relationships with customers, resolve queries, and ensure orders are processed accurately. The role is office-based with occasional warehouse duties and deliveries as needed.

Qualifications

• Full UK driving licence essential.
• Proficient in basic computer applications including Microsoft Office.
• Effective communicator with a polite and professional telephone manner.
• Sales experience is desirable.
• Good manual handling ability.
• Experience of working as part of a team in a fast-paced environment.

Responsibilities

• Process customer orders and update the order book.
• Handle incoming phone enquiries and assist at the Trade Counter.
• Provide excellent service to customers over the phone and in person.
• Build strong relationships with customers and resolve queries.
• Ensure orders are processed accurately and efficiently; support warehouse duties when needed.

Skills

Driving license

Microsoft Office

Communication

Sales experience

Manual handling

Teamwork

Tools

Microsoft Office

Job description

Job Type: Permanent

Location: Newtown, Powys

Hours: 40 hours per week, Monday - Friday

Competitive Salary & Benefits

At Hayley Dexis we've built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400people doing things the "Hayley Way" play a vital role in our ongoing success.

We're proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We're excited to offer a brilliant opportunity for an enthusiastic Internal Sales Assistant to join our well-established and experienced team based at our Newtown branch.

About the Internal Sales Assistant role:

As our Internal Sales Assistant, you'll be at the heart of the branch, helping to keep everything running smoothly day to day. You'll support the sales office by processing customer orders, managing and updating our order book, handling incoming phone enquiries, and providing excellent service to customers both over the phone and at our Trade Counter.

Working closely with the wider team, you'll build strong relationships with customers, help resolve queries, and ensure orders are processed accurately and efficiently. Attention to detail, a proactive approach, and great communication skills will all be key to success in this role.

While the role is primarily office-based, there will be occasional opportunities to get involved with warehouse activities when extra support is needed. From time to time, you may also be asked to assist with collecting or delivering goods, so we're looking for someone with a flexible, hands-on attitude who's happy to pitch in wherever required.

This is a fantastic opportunity for someone who enjoys variety, likes working with people, and thrives in a busy environment. No two days are ever quite the same, and you'll play an important part in supporting both our customers and the wider team.

What we're looking for in our Internal Sales Assistant:

• Full, UK driving license is essential
• Proficient in basic computer applications, including Microsoft Office
• Effective communicator, with a polite and professional telephone manner
• Sales experience is desirable
• Good manual handling ability
• Experience of working as part of a team in a fast-paced environment

What you'll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Advisor
3. Face to face interview either in-person or Microsoft Teams
4. Decision outcome

We'll close this role on 15th November, but may do so earlier if we receive strong interest so don't miss out.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at [e-mail]