Internal Sales Executive

Adler & Allan Ltd; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Adler & Allan Ltd is seeking a proactive Account Executive (Internal Sales) to join their Business Development team in the United Kingdom. In this desk-based role, you will manage a defined customer base, build relationships, and ensure client satisfaction. Responsibilities include managing customer contacts via CRM, producing quotations, and supporting marketing activities. Candidates should have strong IT skills, proven sales experience, and a proactive approach to customer service. A full UK driving license is required.

Qualifications

• Strong IT skills, including Microsoft Office and CRM/database experience.
• Proven sales or account management capability.
• Commercial awareness and a proactive, customer‑focused mindset.

Responsibilities

• Managing customer contact and recording all activity in the CRM system.
• Producing accurate quotations and estimates.
• Supporting marketing campaigns and opportunity generation.
• Handling incoming enquiries professionally and identifying sales opportunities.
• Ensuring contracted services are delivered in line with requirements.
• Coordinating with internal teams to gather job information and support reporting.

Skills

Strong IT skills, including Microsoft Office and CRM/database experience

Proven sales or account management capability

Commercial awareness and a proactive, customer‑focused mindset

Excellent written and verbal communication skills

Ability to prioritise in a fast‑paced environment

Experience in a service‑led or environmental industry

Tools

Microsoft Office

CRM/database

Job description

We’re looking for a proactive and commercially focused Account Executive (Internal Sales) to join our Business Development team. This desk‑based role is central to supporting our customers, driving growth and ensuring they receive a consistent, high‑quality service.

About the role

As the key internal point of contact for a defined customer base, you’ll build strong relationships, manage opportunities through to completion and ensure our CRM systems reflect accurate, up‑to‑date information. You’ll identify new opportunities, support upselling and cross‑selling, and help onboard new customers to ensure a smooth start to their journey with Adler & Allan.

You’ll maintain regular communication with customers, provide updates on quotations and enquiries, and coordinate with internal teams to deliver timely, compliant and effective solutions. You’ll also support marketing activity, generate opportunities and assist in arranging appointments for our field‑based teams.

What you’ll be doing

• Managing customer contact and recording all activity in the CRM system
• Producing accurate quotations and estimates
• Supporting marketing campaigns and opportunity generation
• Handling incoming enquiries professionally and identifying sales opportunities
• Ensuring contracted services are delivered in line with requirements
• Coordinating with internal teams to gather job information and support reporting
• Providing account‑based reporting internally and externally
• Building relationships through calls, emails and virtual meetings

Qualifications

• Strong IT skills, including Microsoft Office and CRM/database experience
• Proven sales or account management capability
• Commercial awareness and a proactive, customer‑focused mindset
• Excellent written and verbal communication skills
• Ability to prioritise in a fast‑paced environment
• Experience in a service‑led or environmental industry is an advantage
• Full UK driving licence and right to work in the UK

Additional Information

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.