Internal Sales Administrator

Martin Veasey Talent Solutions; England; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension

Life assurance

Office-based role

Career progression

Job summary

Martin Veasey Talent Solutions is recruiting an Internal Sales Administrator for a Gloucestershire-based, fully office-based role. You will manage high-volume order processing and support Account Managers across the order-to-delivery cycle.

The ideal candidate has experience with CRM/ERP/MRP systems, is highly accurate with data entry, and communicates proactively with Supply Chain and Production colleagues to ensure smooth delivery.

Qualifications

• Previous experience in sales administration or order processing in a manufacturing/technical environment.
• Experience using CRM/ERP or MRP systems for order processing; Epicor experience welcomed.
• High accuracy with high-volume data entry and orders.
• Good working knowledge of Microsoft Excel (intermediate or above).
• A proactive communicator liaising with Account Managers, Supply Chain and Production.

Responsibilities

• Process incoming customer orders accurately onto internal systems.
• Enter and maintain sales order information on internal systems including CRM.
• Ensure supply chain and production have clear visibility of material requirements.
• Support Account Managers with internal order status queries and handover from quotation to fulfilment.
• Maintain accurate records of orders, amendments and cancellations.
• Identify discrepancies such as pricing errors or stock shortfalls and escalate.
• Produce regular order status and admin reports for Sales and Operations.

Skills

Sales administration

Order processing

CRM systems

Data entry

Attention to detail

Communication

Tools

Epicor ERP

CRM platform

Excel

Job description

c£35,000 (dependent on experience) + Benefits

Gloucestershire

Order Processing & Sales Administration | Genuine Progression into Account Management | Fully Office-Based

Our client is a growing, highly specialised UK manufacturer supplying complex, technically demanding products into sectors including defence and aerospace. As the business continues to scale, and with a modern CRM system being rolled out across its commercial team, a newly created opportunity has arisen for an organised, proactive Internal Sales Administrator to join its Account Management function.

This is a central, high-volume, fast-paced role at the heart of the order-to-delivery process, providing the administrative backbone that allows the Account Management team to focus on relationship management and account growth.

The Role

• Process incoming customer orders accurately and promptly onto internal systems, ensuring all order details and commercial terms are correctly captured.
• Enter and maintain sales order information on internal systems, including the company's order-loading system and CRM system as it is rolled out.
• Ensure Supply Chain and Production always have clear, timely visibility of material requirements arising from confirmed orders.
• Support Account Managers with internal order status queries and coordination, ensuring a smooth handover of orders from quotation through to fulfilment.
• Maintain accurate, auditable records of orders, amendments and cancellations.
• Identify and flag discrepancies, such as pricing errors, stock shortfalls or delivery risk, escalating promptly.
• Produce regular order status and administrative reports for the Sales and Operations teams.

About You

• Previous experience in sales administration, order processing or customer service within a manufacturing, engineering or technical environment.
• Experience using a CRM, ERP or MRP system for order processing; experience with a well-known CRM platform or a system such as Epicor is welcome.
• High level of accuracy and attention to detail, and genuine comfort with high-volume, repetitive data entry, order books here typically run into the hundreds of jobs each month.
• Good working knowledge of Microsoft Excel (intermediate level or above).
• A confident, proactive communicator, comfortable liaising with Account Managers, Supply Chain and Production colleagues and chasing information internally.
• Calm under pressure, highly organised and process driven.

The Package

• c£35,000 base salary, dependent on experience
• Standard company benefits package, including pension and life assurance
• Fully office-based role, Monday to Friday
• Genuine, demonstrated potential to progress into Account Management for the right individual