Internal Sales Account Manager — Grow Key B2B Accounts

Aspion Search; Bedford; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Company pension

Training and development

Supportive team environment

Strong reputation

Job summary

Aspion is seeking an Internal Sales Account Manager to join the Bedford-based commercial team. You will manage an established customer portfolio, upsell and cross-sell, and work closely with operations to ensure timely order fulfillment.

The role requires strong B2B sales experience, a proactive approach, and excellent communication skills to build lasting customer relationships in a metals/engineering context. Office-based, Monday–Friday.

Qualifications

• Experience within a B2B internal sales or account management role.
• Experience selling technical, engineering or industrial products.
• Excellent communication and relationship-building skills.
• Commercially driven with a proactive approach to sales.
• Confident preparing quotations and negotiating with customers.
• Strong organisational skills with the ability to manage multiple customer accounts.
• IT literate with experience using CRM systems and Microsoft Office.

Responsibilities

• Manage and develop an existing portfolio of B2B customer accounts.
• Build long-term relationships with engineering and manufacturing customers.
• Prepare quotations and follow them through to successful order conversion.
• Identify opportunities to upsell and cross-sell additional products and services.
• Proactively contact customers to generate new business opportunities.
• Respond to customer enquiries via telephone and email in a timely manner.
• Negotiate pricing and commercial agreements in line with company guidelines.
• Work closely with purchasing, operations and logistics teams to ensure orders are fulfilled efficiently.
• Maintain accurate customer records and sales activity using the CRM system.
• Monitor market activity and identify opportunities for business growth.
• Deliver an outstanding level of customer service at every stage of the sales process.

Skills

B2B sales experience

Selling technical products

Communication skills

Proactive sales mindset

Quotation & negotiation

Account management

CRM & MS Office

Tools

CRM systems

Microsoft Office

Job description

Aspion is seeking an Internal Sales Account Manager to join the Bedford-based commercial team. You will manage an established customer portfolio, upsell and cross-sell, and work closely with operations to ensure timely order fulfillment.

The role requires strong B2B sales experience, a proactive approach, and excellent communication skills to build lasting customer relationships in a metals/engineering context. Office-based, Monday–Friday.