Internal Sales

Kpi-Recruiting-Ltd; Winsford; On-site; GBP 27,000 - 33,000; Full time

Job summary

KPI Recruiting Ltd is seeking an Internal Sales Executive for a permanent role in Winsford, working Monday–Friday, 9am–5pm. Salary up to £30,000 depending on experience. Opportunity to develop toward a Technical Sales career with training and product knowledge development.

Responsibilities include handling inbound enquiries, quoting, CRM maintenance, upselling, and promotional support. Driving licence beneficial.

Qualifications

• Excellent telephone manner and confident communication with customers.
• Strong written and verbal communication skills.
• Excellent organisation and the ability to prioritise effectively.
• Proactive, positive attitude with genuine ambition to progress.
• Good IT skills, particularly Microsoft Office.
• Interest in technical products and a career path into Technical Sales.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Prepare accurate quotations and follow up to convert enquiries to orders.
• Resolve customer queries quickly and professionally.
• Identify opportunities for upselling and cross-selling.
• Maintain accurate CRM records and manage orders.
• Create stock codes, calculate pricing and manage discounts.
• Communicate delivery expectations and manage fulfillment.
• Build long-term customer relationships through excellent service.
• Prepare marketing materials and support promotional activities.
• Take card payments and process returns per procedures.
• Develop knowledge for progression into Technical Sales.

Skills

Telephone manner

Communication skills

Organization

Proactive attitude

Customer service

Learnability

Tools

Microsoft Office

Job description

Internal Sales Executive

Permanent | Winsford | Monday–Friday, 9am–5pm

Up to £30,000 per annum DOE

We’re currently recruiting for an exciting opportunity for an ambitious and customer-focused individual to join a friendly team in an Internal Sales role.

This is an excellent opportunity for someone looking to build a long-term career in sales, with a clear development pathway into a Technical Sales position. You’ll receive the support and training needed to develop your product knowledge, commercial skills and technical understanding.

Key Responsibilities

• Handle inbound customer enquiries via phone and email


• Prepare accurate quotations and proactively follow up enquiries to convert them into orders


• Resolve customer queries and issues quickly and professionally


• Identify opportunities for upselling and cross-selling


• Maintain accurate and up-to-date CRM records


• Create stock codes, calculate pricing and manage discount structures


• Communicate delivery expectations and manage order fulfilment


• Build and maintain strong, long-term customer relationships through excellent service


• Prepare marketing materials and support promotional activities


• Take card payments and process customer returns in line with company procedures


• Develop strong product knowledge with a view to progressing into a Technical Sales role

About You

We’re looking for someone who is driven, organised and keen to develop their career. Previous internal sales experience would be beneficial, but we’re also keen to hear from candidates with strong customer service or commercial experience who have the right attitude and aptitude to learn.

You’ll ideally have:

• An excellent telephone manner and confidence when dealing with customers


• Strong written and verbal communication skills


• Excellent organisation skills and the ability to prioritise effectively


• A proactive, positive attitude and genuine ambition to progress


• Strong IT skills, particularly Microsoft Office


• An interest in, or aptitude for, technical products and their applications


• A genuine desire to develop into a technical or engineering sales role


• A full UK driving licence

Why Join?

This is more than just an Internal Sales position — it’s an opportunity to develop a career.

You’ll join a supportive team where you can gain valuable commercial and technical experience, build relationships with customers and suppliers, and work towards a future role in Technical Sales.

Interested?

If you’re looking for your next opportunity and want to develop a career in technical sales, we’d love to hear from you.

Please apply directly or send your CV to [e-mail]. Alternatively, call Ellie on 01270 589943 for more information.

INDCOM