Internal IT Systems Manager: Security & Cloud

Jackson Hogg Ltd; North East; On-site; GBP 60,000 - 90,000; Full time

Job summary

Jackson Hogg Ltd is seeking an experienced IT Manager to own the internal technology environment for a growing technology business. You will lead a team of IT professionals, oversee core systems, security controls and end-user technologies to ensure reliability and security.

You will balance hands-on technical work with strategic planning, driving improvements in user experience, service delivery and business continuity while shaping future technology initiatives.

Qualifications

• Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar role.
• Strong hands on Microsoft 365 and Modern Workplace expertise.
• Solid understanding of cloud technologies, networking, cyber security, and IT operations.
• Experience supporting business applications and end users within a fast-paced environment.
• Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives.
• Strong communication and stakeholder management skills.
• Knowledge or experience with software development would be advantageous.

Responsibilities

• Take ownership of the organisation's internal IT environment, driving continuous improvement across systems and services.
• Manage and provide technical support Microsoft 365, cloud services, devices, business applications, and core infrastructure.
• Maintain a secure, resilient, and high-performing technology estate.
• Act as the key point of contact between internal users and technical teams.
• Manage sensitive and business-critical technical issues that require direct ownership.
• Drive improvements in user experience, operational efficiency, and service delivery.
• Support business continuity, cyber security, and compliance initiatives.

Skills

Hands-on IT management

Microsoft 365 expertise

Cloud technologies

Cyber security

End-user support

Stakeholder management

Strategic planning

Tools

Microsoft 365

Modern Workplace

Cloud services

Networking

IT operations

Job description

Jackson Hogg Ltd is seeking an experienced IT Manager to own the internal technology environment for a growing technology business. You will lead a team of IT professionals, oversee core systems, security controls and end-user technologies to ensure reliability and security.

You will balance hands-on technical work with strategic planning, driving improvements in user experience, service delivery and business continuity while shaping future technology initiatives.