Internal IT Manager: Systems, Security & Cloud Ops

Jackson Hogg Ltd; Gateshead; On-site; GBP 55,000 - 75,000; Full time

Job summary

Jackson Hogg Ltd in Gateshead is seeking an experienced IT Manager to own and evolve the internal technology environment. You will lead a hands-on team, oversee critical systems, and align technology decisions with long-term business growth.

The role combines operational responsibility with strategic planning, covering security controls, end-user tech, and cyber resilience, while maintaining reliability and high performance for a fast-growing technology business in the region.

Qualifications

• Experience as IT Manager, Senior Systems Administrator, or similar role.
• Strong hands-on Microsoft 365 and Modern Workplace expertise.
• Solid understanding of cloud technologies, networking, cyber security, and IT operations.
• Experience supporting business applications and end users within a fast-paced environment.
• Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives.
• Strong communication and stakeholder management skills.
• Microsoft certifications would be advantageous.

Responsibilities

• Take ownership of the organisation's internal IT environment, driving continuous improvement across systems and services.
• Manage and provide technical support for Microsoft 365, cloud services, devices, business applications, and core infrastructure.
• Maintain a secure, resilient, and high-performing technology estate.
• Act as the key point of contact between internal users and technical teams.
• Manage sensitive and business-critical technical issues that require direct ownership.
• Drive improvements in user experience, operational efficiency, and service delivery.
• Support business continuity, cyber security, and compliance initiatives.

Skills

Hands-on IT management

Stakeholder management

Communication

Strategic planning

Tools

Microsoft 365

Modern Workplace

Cloud technologies

Cyber security

Networking

Job description

Jackson Hogg Ltd in Gateshead is seeking an experienced IT Manager to own and evolve the internal technology environment. You will lead a hands-on team, oversee critical systems, and align technology decisions with long-term business growth.

The role combines operational responsibility with strategic planning, covering security controls, end-user tech, and cyber resilience, while maintaining reliability and high performance for a fast-growing technology business in the region.