Internal IT Manager — Azure, Security & Governance Lead

TXP; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Birthday leave

4% matched pension

Life assurance (3x)

Private medical insurance

Employee Assistance Programme

Octopus EV Scheme

Cycle to work

Social value days

Job summary

TXP is seeking an IT Manager to lead the internal technology function across four offices in the UK. You will own the overall service, security, governance and direction, working with a Senior Technical Engineer who handles hands-on delivery.

You will manage an internal IT team, ensure reliability and cost effectiveness of TXP's Azure and Microsoft 365 estate (about 200 laptops and 400 user accounts) in a hybrid, partly BYOD environment.

Qualifications

• Proven experience managing an internal IT function, ideally within a technology consultancy or professional services environment.

Responsibilities

• Own the day-to-day running of TXP's internal IT function, providing clear direction and holding the team accountable for service levels.
• Lead, coach and develop the internal IT team, including the Senior Technical Engineer, building technical depth and resilience within the function.
• Set clear objectives and provide regular feedback, balancing individual development with the needs of the wider business.
• Build a culture of ownership, curiosity and continuous improvement within the internal IT team.
• Maintain service levels for incident response, request fulfilment and problem management, with clear tracking of performance against agreed targets.

Skills

Vendor management

Leadership

Budget management

IT governance

AI adoption

Cyber security awareness

Tools

Microsoft Azure

Microsoft 365

ITIL

ISO 27001

Cyber Essentials

ISO 9001

Job description

TXP is seeking an IT Manager to lead the internal technology function across four offices in the UK. You will own the overall service, security, governance and direction, working with a Senior Technical Engineer who handles hands-on delivery.

You will manage an internal IT team, ensure reliability and cost effectiveness of TXP's Azure and Microsoft 365 estate (about 200 laptops and 400 user accounts) in a hybrid, partly BYOD environment.