INTERNAL HR Administrator (Full Time)

HotelCare Ltd; City of Edinburgh; Hybrid; GBP 20,000 - 28,000; Full time

Job summary

HotelCare is the UK's leading hotel support services company, inviting a full-time, on-site HR Administrator to join our team.

The role focuses on delivering expert HR support, maintaining records, onboarding new staff, and advising managers daily, as part of a busy HR department.

Qualifications

• High level of attention to detail.
• Proactivity and the ability to work independently.
• Experience as an Administrator supporting an HR team would be an advantage.
• Good understanding of HR and data management.

Responsibilities

• Acting as the first point of contact for all internal and external queries (email, phone and internal ticketing system).
• Maintaining personnel records.
• Using HR systems to onboard new candidates.
• Providing general administration and employee data management.
• Handling HR cases, including disciplinaries and grievances.
• Working closely with the Payroll and Risk departments as well as on-site teams.
• Monitoring, measuring and reporting on HR matters within agreed formats and timescales.
• Supporting the wider HR team.

Skills

Attention to detail

Proactivity

Independent working

HR data management

Education

HR qualification CIPD Level 5

Job description

Job description

Do you have a good understanding of HR and a high level of attention to detail, and would you like to join our team as a full-time HR Administrator?

HotelCare is the UK's leading hotel support services company, and we are delighted to offer an exciting opportunity for a full-time, on-site HR Administrator to join our team.

We provide top-rated room attendant services to well-known hotel brands as well as boutique hotels. HotelCare is committed to delivering a professional service, carried out by thoroughly trained staff, ensuring hotel guests receive an excellent level of care and enjoy their stay, while adhering to strict budgets and meeting hotel management expectations.

The successful candidate will provide advice and guidance to managers on a daily basis and ensure that all processes and policies are followed. We are a very busy department, as many employees come to us as their first point of contact.

Key Responsibilities

• Acting as the first point of contact for all internal and external queries (email, phone and internal ticketing system)
• Maintaining personnel records
• Using HR systems to onboard new candidates
• Providing general administration and employee data management
• Handling HR cases, including disciplinaries and grievances
• Working closely with the Payroll and Risk departments as well as on-site teams
• Monitoring, measuring and reporting on HR matters within agreed formats and timescales
• Supporting the wider HR team

Key Requirements

• HR qualification, ideally CIPD Level 5
• Previous experience managing employment cases (e.g. disciplinaries, grievances)
• High level of attention to detail
• Proactivity and the abili
• Work independently
• Previous experience as an Administrator supporting an HR team would be an advantage
• Good understanding of HR and data management

Working hours:

Full time