Internal BDE - Cardiff

EET Group; Cardiff; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Private medical insurance

Life Assurance

Free Lunch Day

Team events

Job summary

Oprema in Cardiff is seeking an Internal Business Development Executive to drive sales growth, re-engage lapsed accounts, and build strong customer relationships. You will manage quotes, onboard new customers, and keep CRM records up to date while coordinating with suppliers on order progress.

This role suits a proactive, detail-oriented communicator who thrives in a fast-paced environment and values teamwork. Salary 28-30k with OTE 35-40k, plus benefits.

Qualifications

• Sales experience is required.
• Experience using a CRM/ERP system.
• Excellent telephone manner and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy.

Responsibilities

• Grow sales and market share within the region, focusing on strategic brands.
• Re-engage with lapsed accounts and maintain positive customer relationships.
• Keep customers informed on order progress and coordinate with suppliers as needed.
• Maintain accurate CRM records and utilise activities for up-to-date info.
• Deliver tailored quotes and onboard new customers with a proactive approach.
• Provide first-class post-sale follow-up and support to strengthen relationships.

Skills

Sales experience

CRM/ERP system experience

Telephone manner

Multi-tasking

Attention to detail

Tools

CRM/ERP system

Job description

Be Part of Something Bigger at Oprema!

At Oprema, we’re all about people. We work together, do what’s right, and go the extra mile—for our customers and for our team. Join us as our newest Internal Business Development Executive and help us continue to set the standard in customer excellence.

The Role: Business Development Executive (BDE)

As part of our vibrant and dynamic team based at Cardiff, you’ll play a key role in growing market share within your region.

What you’ll be doing

• To grow sales and market share within the region, concentrating on Oprema’s strategic brands.
• To re-engage with lapsed accounts.
• Develop and maintain positive customer relationships with existing customers.
• To keep customers informed regarding the progress of their orders, liaising with suppliers when necessary.
• To keep up to date with tier one and tier two suppliers.
• To maintain accurate records in the CRM system, including the use of activities to ensure full and up to date information is stored.
• Delivering tailored quotes to meet customer needs.
• Onboarding new customers with a friendly, proactive approach.
• Providing first-class follow-up support for existing customers to strengthen relationships.
• This is not an exhaustive list and you may be required to carry out additional duties as required.

What you’ll have?

• Sales experience.
• CRM/ERP system experience.
• Excellent telephone manner.
• Ability to work in a fast-paced environment, managing multiple tasks concurrently.
• Excellent attention to detail.

Nice to Have:

• Ability to understand market pricing and gross profit expectation.
• Ability to understand basic technical product information.
• Formal sales qualification/training.

We thrive on collaboration, mutual support and a fun, informal team environment where every member is empowered to bring their best self to work.

Who Are We?

Oprema is the UK’s fastest-growing multi-discipline security distributor, home to over 100 market-leading brands, and the country’s largest Dahua distributor . We provide an end-to-end solution for our customers, including expert pre- and post-sale technical support.

What sets us apart?

Our people-first approach. We’re real people delivering real security solutions. It’s not just about business; it’s about building authentic relationships—with customers, partners, and our team.

What We’re Looking For

• Ambition, drive and initiative.
• A passion for building strong customer relationships.
• The energy to thrive in a fast-paced environment.
• A can-do attitude and a good sense of humour to fit right in with our culture.

What you’ll get

• Annual salary £28 - 30k OTE £35-40k
• 25 days’ annual leave (increasing to 27 upon 3 years’ service) Plus Bank Holidays. Buy/sell up to 3 days holiday per year.
• Group pension scheme (increasing employer contributions upon 3 years' service).
• Private medical insurance (upon completion of probation period).
• Access to free financial advice
• Life Assurance - DIS benefit (upon completion of probation period).
• Monthly Free Lunch Day.
• Regular team building and fundraising events and activities.

Why Join Us?

• Work in a supportive, close-knit team that values collaboration and innovation.