Internal Account Manager - Hybrid + £6k Bonus & Growth

Jackson Hogg Ltd; Newcastle upon Tyne; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid working (post-probation)

Full training and ongoing support

Career progression opportunities

Collaborative team culture

Job summary

Jackson Hogg Ltd in the UK is seeking an Internal Account Manager near Newcastle. You will own customer enquiries, manage relationships with existing clients, coordinate orders and identify opportunities to add value through proactive account management.

This role is not a call centre; you will build long-term relationships, provide solutions and support customers in getting the most from our products and services.

Qualifications

• Previous experience in a customer-facing, account management or sales support role.
• Strong communication and relationship-building skills.
• A proactive and organised approach to managing customer accounts.
• The ability to identify opportunities to increase customer engagement and spend in a consultative way.
• Excellent attention to detail and administrative skills.
• The ability to thrive in a fast-paced, customer-focused environment.

Responsibilities

• Owns customer enquiries and manages relationships with existing customers.
• Coordinates orders and identifies opportunities to add value through account management.
• Acts as a key point of contact ensuring a seamless experience from enquiry through to delivery.
• Builds long-term relationships and provides solutions to maximise product value.

Skills

Customer-facing

Account management

Sales support

Strong communication

Relationship-building

Proactive

Organised

Attention to detail

Fast-paced environment

Job description

Jackson Hogg Ltd in the UK is seeking an Internal Account Manager near Newcastle. You will own customer enquiries, manage relationships with existing clients, coordinate orders and identify opportunities to add value through proactive account management.

This role is not a call centre; you will build long-term relationships, provide solutions and support customers in getting the most from our products and services.