Internal Sales & Account Manager - Hybrid + Bonus

Workforce Staffing Ltd; Northampton; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Early Friday finish

Bonus up to 18%

26 days annual leave + holidays

Pension 10%

Training and development

Job summary

Workforce Staffing Ltd in Northampton is seeking an Internal Sales & Account Management Executive to support customers and international markets. You will process orders, manage stock and provide proactive service in a fast-paced environment.

The role requires experience in internal sales or account management, strong organisation and a confident communication style. Hybrid working, training and a bonus scheme are included.

Qualifications

• Experience in internal sales, order processing or account management.
• SAP experience is advantageous given the system complexity.
• Strong organisational skills and attention to detail.
• Confident telephone manner and professional communication.
• Ability to prioritise workloads and work both independently and in a team.

Responsibilities

• Manage internal sales activities and maintain relationships with existing accounts.
• Process customer orders and enquiries using SAP and AI-supported platforms.
• Monitor orders, resolve queries and manage back orders for timely delivery.
• Liaise with external suppliers to source materials as required.
• Maintain accurate product information and master data.
• Oversee stock levels, consignment stock and forecasting.
• Support external sales reps to meet customer requirements.
• Communicate with customers via telephone, email, and Teams.

Skills

Internal sales

Account management

Customer service

Organisational skills

Attention to detail

Proactive

Excel

Tools

SAP

AI platforms

Job description

Workforce Staffing Ltd in Northampton is seeking an Internal Sales & Account Management Executive to support customers and international markets. You will process orders, manage stock and provide proactive service in a fast-paced environment.

The role requires experience in internal sales or account management, strong organisation and a confident communication style. Hybrid working, training and a bonus scheme are included.