Internal Account Manager

Kendon Packaging Group; Nottingham; On-site; GBP 32,000 - 42,000; Full time

Job summary

Kendon Packaging Group in Greater Nottingham is seeking an Internal Account Manager to join our on-site team. You will support senior sales staff, build relationships with new and existing clients, identify sales leads and recognise cross and up-sell opportunities.

You will address customer or supplier queries, provide product information and contribute to sales targets, with the opportunity to learn purchasing, stock management, logistics and operations for future development within the group.

Qualifications

• Strong communication and rapport-building skills.
• Ability to identify sales opportunities and develop proposals.
• Basic CRM knowledge and solid IT skills including Excel and Word.
• Well-organised with attention to detail and a positive attitude.
• Willingness to learn purchasing, stock management, and logistics.

Responsibilities

• Assist senior sales staff and manage on-going client relationships.
• Identify leads and cross-/upsell opportunities.
• Respond to customer/supplier queries with product information.
• Support sales targets and learn all aspects of the business.
• Develop proposals and grow the client base.

Skills

Strong communication

Relationship building

Sales opportunity identification

CRM knowledge

IT literacy (Excel/Word)

Organisational skills

Learning mindset

Tools

CRM software

Excel

Word

Job description

This is an exciting full-time opportunity for an Internal account manager to join the Kendon Packaging Group team on-site in Greater Nottingham. In this role, you will support senior sales staff, build relationships with new and existing clients, identify sales leads, and recognise cross and up sell opportunities. Additional responsibilities include addressing customer or supplier queries, providing product or service information, and contributing to sales targets. There will be the opportunity to learn all aspects of our business including but not limited too: purchasing, sales techniques, stock management, logistics, and operations which will facilitate future development within the group.

The Person:

• Strong communication skills, with the ability to build rapport and maintain positive customer relationships both over the phone and in person.
• Effective in research, identifying sales opportunities, and developing proposals.
• Basic knowledge of customer relationship management, and solid IT competence - including but not limited to, SOP and basic excel/word skills.
• Strong organisational and time-management skills, with good atention to detail.
• A positive can-do attitude, with enthusiasm for learning.

A Competitive Salary is negotiable depending upon experience.

Hours

Our working hours are Monday to Thursday 9am - 5.00pm and Friday 9am - 4pm