Internal Account Manager

TSR Select; King's Lynn; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Private health insurance

25 days holiday

Job summary

TSR Select is seeking an Internal Account Manager / Client Support for a UK-based IT MSP serving health and social care. The role is largely home-based with one day per week in Kings Lynn, handling client relationships and vendor coordination.

You will respond to urgent client issues, advise on IT products and services, and assist with quotes. The package includes up to £45,000 salary, private health insurance, and 25 days holiday plus bank holidays.

Qualifications

• Experience managing vendor relationships and client accounts.
• Ability to respond quickly to urgent client issues.
• Provide advice on IT products and services to clients.

Responsibilities

• Maintain and manage relationships within the customer base.
• Respond to urgent client issues promptly.
• Coordinate with vendors/partners to support client needs.
• Pull together quotes and advise on IT solutions.

Skills

Vendor relationships

Client relationship management

Quotes support

IT products and services knowledge

Job description

Company – IT Managed Services Provider (for health and social care)

Role – Internal Account Manager / Client Support

Location – 1 day a week in Kings Lynn offices, home 4 days

Package – to £45,000 salary, private health insurance, 25 days holiday plus bank holidays

The opportunity is to join a leading IT Managed Services Provider in the mid-market and enterprise health and social care space.

The business supports these organisations across the UK with their largest client being 4,000 users across 60 sites.

The role is Internal Account Manager, to look after and manage the client relationships within their customer base.

The role will involve responding to urgent client issues quickly, and managing vendor relationships/speaking with vendors/partners to support client needs/requests.

You will also need to be able to pull together quotes (although someone else will do the actual quoting) and offer advice to clients re IT products and services where required.

The basic salary is up to £45,000. The role is largely home based (going into the Kings Lynn offices once a week), with some occasional travel to client sites to meet customers.

This is a non-commissioned, non-sales role. It is relationship management rather than sales.