Technical Account Manager

TSR Select; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

LeadingIT Managed Services Provider is seeking a Technical Account Manager to take over and grow a portfolio of SMB and midmarket customers. The role includes managing existing contracts, earning commission from month 1, and pursuing ongoing project work within established accounts.

The position offers a hybrid working pattern with 3 days home-based and 2 days in London offices, with occasional on-site client meetings across the region.

Responsibilities

• Manage existing SMB and midmarket customers with ongoing contracts.
• Grow the account base and explore up-sell opportunities and project work.

Job description

Company: LeadingIT Managed Services Provider

(voted as a ‘Best Company To Work For’ and in the Sunday Times top 50)

Location: 3 days home based, 2 days in London offices

Role: Technical Account Manager

The opportunity is to join a leading provider of IT support, managed services, cyber security and cloud solutions. The company has offices in London, Manchester, and overseas. Over 120 members of staff.

The role is to join as a Technical Account Manager, to take over, manage and grow a set of existing SMB and midmarket customers, including a 300 person national company, a 200 person charity and a 150 person consultancy. They are all long-standing customers, with managed service contracts running, which you will earn commission on from month 1. There is also lots of opportunity for ongoing project work and pipeline existing in the accounts already (the existing account manager has relocated up north and has left the customers in a good place).

They have some really nice offices in London. They are a professional outfit, but the business has a friendly rather than City corporate feel. It is 2 days in the office per week, 3 from home, but days in also include seeing customers instead of going into the office.