Head of Service Operations

Rise Technical Recruitment Ltd; Leeds; On-site; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Specialist training

Technical progression

Company benefits

Job summary

Rise Technical Recruitment Ltd is recruiting a Head of Service Operations to lead a multi-site service function across the UK.

Salary and scope: £65,000 - £80,000 plus specialist training, progression opportunities and company benefits. Based in Leeds or surrounding area, with occasional UK client visits.

The role reports to the COO and focuses on improving performance, growing revenue streams and building scalable operations for future growth.

Qualifications

• Experience leading service, operations or aftermarket teams in engineering/manufacturing.
• Strong commercial awareness and stakeholder management.
• Full UK driving license.

Responsibilities

• Lead and develop the Service function across multiple sites.
• Drive operational and commercial performance.
• Grow recurring revenue and customer partnerships.
• Occasional customer visits across the UK.

Skills

Service leadership

Commercial awareness

Driving Licence (UK)

Job description

Head of Service Operations

£65,000 - £80,000 + Specialist Training + Technical Progression + Company Benefits

Ideally Located: Leeds, Horsforth, Bradford, Pudsey, Otley, Wetherby, Headingley, Shipley

Are you an experienced Service leader from an engineering, industrial or manufacturing background looking to shape and develop a growing division within a rapidly expanding business?

This is a rare opportunity to join an expanding organisation at an exciting stage of its growth. The business is investing heavily in its service function, with a focus on improving performance, creating new revenue streams and building a scalable operation to support future growth.

Reporting directly to the COO, you'll lead the strategic direction of the Service function, taking ownership of operational performance, commercial growth and the integration of acquired businesses. You'll play a key role in shaping the future of the division while supporting the business through its next phase of growth.

As part of its continued growth, the company is now looking to appoint a Head of Service to lead the function, drive performance and support the integration of newly acquired businesses.

In this role, you will lead a multi-site service operation, driving performance, profitability and growth while developing strategic customer relationships and supporting the integration of acquired businesses.

The role would suit a Service leader with experience managing technical service teams within an engineering, industrial or manufacturing environment, driving operational improvements and delivering commercial results.

The Role:

• Lead and develop the Service function
• Drive operational and commercial performance
• Grow recurring revenue and customer partnerships
• Occasional customer visits across the UK

The Person:

• Service, Operations or Aftermarket leadership experience
• Background within engineering, industrial or manufacturing sectors
• Strong commercial awareness
• Full UK Driving Licence

Service Manager, General Manager, Engineering, Service Engineer, Industrial, Packaging, Manager

Reference Number: BBBH280195

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.