Interim Repairs Operations Manager - Social Housing

TN United Kingdom; Coalville; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Interim Repairs Operations Manager to lead a dynamic team in the social housing sector. This role involves managing multiple supervisors and ensuring that reactive repairs are handled efficiently, with a strong focus on tenant satisfaction and performance metrics. The successful applicant will utilize data analysis tools like Power BI to track performance and manage budgets effectively. With a blend of office and flexible home working, this position offers a great opportunity to make a significant impact in the community while driving operational excellence.

Qualifications

• Experience in managing reactive repairs from DLO or contractor backgrounds.
• Strong leadership experience with proven team management skills.

Responsibilities

• Manage supervisors and operatives across various locations.
• Oversee reactive repairs and ensure operations run smoothly.

Skills

Leadership

Budget Management

Performance Tracking

Tenant Satisfaction Metrics

Data Analysis

Tools

Power BI

Job description

Interim Repairs Operations Manager - Social Housing, Coalville

Client: Page Personnel

Location: Coalville

Job Category: Other

EU work permit required: Yes

Job Reference: 8cedb82d5461

Job Views: 3

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

• Manage 6 supervisors and their operatives across various locations.
• Oversee reactive repairs and ensure operations run smoothly and efficiently.
• Focus on tenant satisfaction and meeting consumer standards.
• Ensure KPIs and performance targets are met, with a strong focus on results.
• Manage budgets, ensuring projects stay within financial constraints.
• Use data and Power BI for performance tracking and reporting.

Role Flexibility

• 2-3 days per week in the office with flexibility for home working and site visits as required.
• Locations span across Chesterfield to Northampton, with the majority of work based in Derby and Leicester.

The Successful Applicant

• Experience in managing reactive repairs from either DLO or contractor backgrounds.
• Strong leadership experience, with a proven ability to manage teams and drive performance.
• Familiarity with tenant satisfaction metrics and consumer standards.
• Excellent ability to work with budgets and KPIs to improve operational outcomes.