Intelligence-Led Security & Incident Response Specialist

Control Risks Group Holdings Ltd; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Job summary

Control Risks Group Holdings Ltd is seeking a security professional to join a team providing intelligence-led protection for client sites in Birmingham. The role requires 12-hour shifts (4 on/4 off) and involves patrols, incident response, and ensuring policy-compliant security operations across sites.

Key duties include asset protection, reporting, training, and collaboration with project leadership to meet client objectives.

Qualifications

• Significant experience in frontline security or incident response.
• Excellent stakeholder and client service skills.
• Decisive with a problem-solving focus.
• Resilient and able to think and act quickly under pressure.
• Strong verbal and written communication skills.
• Ability to work effectively as part of a team.
• Innovative in approach and adaptable to change.
• Calmly engage with stakeholders and the public.
• High standards of reliability, punctuality and presentation.
• Understanding of equality and diversity principles.
• IT proficiency.
• Meticulous attention to detail.
• Control Risks offers a competitive compensation and benefits package.

Responsibilities

• Provide specialist intelligence-led asset and property protection to client sites.
• Protect client premises and respond to trespassers as required.
• Generate information reports to fill intelligence gaps from patrols.
• Ensure incident management conforms with SOPs; assist in their development.
• Maintain health, safety and wellbeing of all staff and the public.
• Maintain equipment and vehicles to ensure serviceability and safety.
• Mentor contract personnel and stakeholders in incident response.
• Assist in creating training materials for the team.
• Promote compliance with policy, SOPs and initiatives.
• Support site reviews and audits with project and client teams.
• Conduct penetration testing as required.
• Support Project SLT and Shift Managers in client success.

Skills

Frontline security

Stakeholder service

Problem solving

Under pressure

Communication

Team player

Adaptable

Public interaction

Reliability

Equality awareness

IT proficiency

Attention to detail

Education

SIA Level 2 with physical intervention

Full UK Driving Licence

L2/L3 Award in Physical Restraint

L2/L3 Award in Safe and Effective use of Restraint Equipment

L2/L3 Award in Conflict Management

L3 Award in First Aid

IOSH/NEBOSH/COSHH

Advanced Driver (IAM/ROSPA or equivalent)

Willingness to work towards SIA Level 3

Job description

Control Risks Group Holdings Ltd is seeking a security professional to join a team providing intelligence-led protection for client sites in Birmingham. The role requires 12-hour shifts (4 on/4 off) and involves patrols, incident response, and ensuring policy-compliant security operations across sites.

Key duties include asset protection, reporting, training, and collaboration with project leadership to meet client objectives.