Tasking Team Member, Birmingham

Control Risks Group; Birmingham; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Control Risks Group is seeking an experienced security professional to join a team delivering intelligence-led protection for client personnel, assets and sites in Birmingham. The role requires 12-hour shifts on a 4 on / 4 off rotation (24/7/365), offering opportunities to coordinate incident response, patrols and rapid reports.

You will protect client premises, work with stakeholders, and ensure safety and compliance with SOPs while maintaining high standards of reliability and presentation.

Qualifications

• Significant frontline security or incident response experience.
• Excellent stakeholder and client service skills.
• Decisive with problem-solving under pressure.
• Strong verbal and written communication skills.
• Ability to work effectively as part of a team.
• Understanding of equality and diversity principles.
• IT proficiency.

Responsibilities

• Provide specialist intelligence-led asset and property protection to client sites.
• Respond to incidents and conduct patrols as required.
• Provide information reports to fill intelligence gaps.
• Ensure incident management conforms with SOPs.
• Maintain health, safety, and wellbeing of staff and public.
• Maintain equipment and vehicles in safe condition.
• Mentor contract personnel on incident response.
• Support creation of training material for the team and client.
• Promote compliance with project and company policies and SOPs.
• Assist with site reviews and audits as required.
• Conduct penetration testing as required.

Skills

Frontline security

Incident response

Stakeholder service

IT proficiency

Communication

Education

SIA Level 2 Certification

Full UK Driving Licence

Willingness to pursue SIA Level 3

Job description

This is an exciting opportunity to work with a team of high performing individuals on a major project for Control Risks. The individual will be part of a team responsible for high visibility intelligence-led patrolling, crime prevention & detection tasks, associated planning and preparation for proactive tasks and when required responding to incidents on client's sites.

A key priority is to provide physical protection to our client's personnel, assets and sites providing assurance that incidents affecting the client are prevented or managed and resolved safely, lawfully, efficiently in accordance with all client and company policies/procedures and aligned with all business deliverables.

The role will be based at our current hub in Birmingham.

As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Please note that this is a full time position requiring 12-hour shifts 4 on / 4 off rotation, 24/7/365

Tasks and Responsibilities

• Provide specialist intelligence-led asset and property protection to client/stakeholder premises, buildings and sites.
• Provide asset and property protection to client and stakeholder premises which may involve active trespasser mitigation response.
• Provide full and complete information reports into the project as required through tasking to fill intelligence gaps or dynamically via patrol work/taskings.
• Ensure all incident management conforms with company SOPs, including their development where required.
• Always ensure the health, safety and wellbeing of all Control Risks staff, client's staff, subcontractors, and members of the public.
• Maintenance of all equipment and vehicles ensuring serviceability and safe working conditions at all times.
• Mentor other contract personnel and stakeholders with regards to incident response where required.
• Support the creation of training material enabling the provision of training to the team, client et al.
• Actively promote and embed compliance with project and company policy, procedures, SOPs and initiatives.
• Support project management and client in conducting site reviews and audits as required.
• Conduct penetration testing as required.
• Support Project SLT and Shift Managers in achieving success for the client.
• Any other task that is required or directed for the role.

Knowledge and Experience

Essential

• Significant experience in a frontline security or incident response role

• Excellent stakeholder/client service skills
• Decisive and have a problem-solving focus.
• Resilient and an ability to think and act quickly under pressure
• Strong verbal and written communication skills
• Ability to work effectively as part of a team
• Innovative in approach, embraces change positively and instigates it when needed
• Ability to deal calmly and confidently with all stakeholders and the public
• High standards of reliability, punctuality, and personal presentation
• Understanding of equality and diversity principles
• IT Proficiency

Preferred

• Event management experience.
• Asset/property protection.
• Have an awareness of the response in illegal occupancy/trespass situations.

Qualifications and Specialist Skills

Essential

• Minimum - SIA level 2 with physical intervention
• Willingness to work towards SIA level 3
• Full UK Driving Licence.

Preferred

• L2/L3 Award in Physical Restraint.
• L2/L3 Award in the Safe and Effective use of Restraint Equipment.
• L2/L3 Award in Conflict Management.
• L3 Award in First Aid.
• IOSH/NEBOSH/COSHH.
• Advanced Driver (IAM/ROSPA or equivalent)

Behaviours

All employees are expected to display behaviours reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence.

• Contributes to good team spirit
• Flexible and highly responsive approach.
• Positive "can-do" attitude
• Committed team player.
• Cheerfulness under pressure.
• Commitment to operational excellence.
• Meticulous attention to detail.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.