Tasking Team Member, Birmingham

Control Risks Group Holdings Ltd; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Job summary

Control Risks Group Holdings Ltd is seeking a security professional to join a team providing intelligence-led protection for client sites in Birmingham. The role requires 12-hour shifts (4 on/4 off) and involves patrols, incident response, and ensuring policy-compliant security operations across sites.

Key duties include asset protection, reporting, training, and collaboration with project leadership to meet client objectives.

Qualifications

• Significant experience in frontline security or incident response.
• Excellent stakeholder and client service skills.
• Decisive with a problem-solving focus.
• Resilient and able to think and act quickly under pressure.
• Strong verbal and written communication skills.
• Ability to work effectively as part of a team.
• Innovative in approach and adaptable to change.
• Calmly engage with stakeholders and the public.
• High standards of reliability, punctuality and presentation.
• Understanding of equality and diversity principles.
• IT proficiency.
• Meticulous attention to detail.
• Control Risks offers a competitive compensation and benefits package.

Responsibilities

• Provide specialist intelligence-led asset and property protection to client sites.
• Protect client premises and respond to trespassers as required.
• Generate information reports to fill intelligence gaps from patrols.
• Ensure incident management conforms with SOPs; assist in their development.
• Maintain health, safety and wellbeing of all staff and the public.
• Maintain equipment and vehicles to ensure serviceability and safety.
• Mentor contract personnel and stakeholders in incident response.
• Assist in creating training materials for the team.
• Promote compliance with policy, SOPs and initiatives.
• Support site reviews and audits with project and client teams.
• Conduct penetration testing as required.
• Support Project SLT and Shift Managers in client success.

Skills

Frontline security

Stakeholder service

Problem solving

Under pressure

Communication

Team player

Adaptable

Public interaction

Reliability

Equality awareness

IT proficiency

Attention to detail

Education

SIA Level 2 with physical intervention

Full UK Driving Licence

L2/L3 Award in Physical Restraint

L2/L3 Award in Safe and Effective use of Restraint Equipment

L2/L3 Award in Conflict Management

L3 Award in First Aid

IOSH/NEBOSH/COSHH

Advanced Driver (IAM/ROSPA or equivalent)

Willingness to work towards SIA Level 3

Job description

This is an exciting opportunity to work with a team of high performing individuals on a major project for Control Risks. The individual will be part of a team responsible for high visibility intelligence-led patrolling, crime prevention & detection tasks, associated planning and preparation for proactive tasks and when required responding to incidents on client's sites. A key priority is to provide physical protection to our client's personnel, assets and sites providing assurance that incidents affecting the client are prevented or managed and resolved safely, lawfully, efficiently in accordance with all client and company policies/procedures and aligned with all business deliverables. The role will be based at our current hub in Birmingham. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. Please note that this is a full time position requiring 12-hour shifts 4 on / 4 off rotation, 24/7/365 Tasks and Responsibilities

• Provide specialist intelligence-led asset and property protection to client/stakeholder premises, buildings and sites.
• Provide asset and property protection to client and stakeholder premises which may involve active trespasser mitigation response.
• Provide full and complete information reports into the project as required through tasking to fill intelligence gaps or dynamically via patrol work/taskings.
• Ensure all incident management conforms with company SOPs, including their development where required.
• Always ensure the health, safety and wellbeing of all Control Risks staff, client's staff, subcontractors, and members of the public.
• Maintenance of all equipment and vehicles ensuring serviceability and safe working conditions at all times.
• Mentor other contract personnel and stakeholders with regards to incident response where required.
• Support the creation of training material enabling the provision of training to the team, client et al.
• Actively promote and embed compliance with project and company policy, procedures, SOPs and initiatives.
• Support project management and client in conducting site reviews and audits as required.
• Conduct penetration testing as required.
• Support Project SLT and Shift Managers in achieving success for the client.

• Significant experience in a frontline security or incident response role
• Excellent stakeholder/client service skills
• Decisive and have a problem-solving focus.
• Resilient and an ability to think and act quickly under pressure
• Strong verbal and written communication skills
• Ability to work effectively as part of a team
• Innovative in approach, embraces change positively and instigates it when needed
• Ability to deal calmly and confidently with all stakeholders and the public
• High standards of reliability, punctuality, and personal presentation
• Understanding of equality and diversity principles
• IT Proficiency
• Meticulous attention to detail.
  Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.

Preferred

• Event management experience.
• Asset/property protection.
• Have an awareness of the response in illegal occupancy/trespass situations., Minimum - SIA level 2 with physical intervention
• Willingness to work towards SIA level 3
• Full UK Driving Licence.

Preferred

• L2/L3 Award in Physical Restraint.
• L2/L3 Award in the Safe and Effective use of Restraint Equipment.
• L2/L3 Award in Conflict Management.
• L3 Award in First AId.
• IOSH/NEBOSH/COSHH.
• Advanced Driver (IAM/ROSPA or equivalent)

Behaviours

All employees are expected to display behaviours reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence.

• Contributes to good team spirit
• Flexible and highly responsive approach.
• Positive "can-do" attitude
• Committed team player.
• Cheerfulness under pressure.
• Commitment to operational excellence.
• Meticulous attention to detail.