Integrations Manager - Post-M&A, Hands-On Ops & AI

Digital Waffle; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Digital Waffle in London is seeking a hands-on Integrations Manager to embed post-M&A assets into our growing operations platform. You will spend substantial time inside acquired businesses, diagnosing workflows and implementing change to stabilise operations.

The role is highly operational, requiring extensive UK travel and the roll-out of new systems, processes and AI-enabled tooling to improve efficiency and reporting.

Qualifications

• Experience within integrations, operations, transformation, consultancy or operational delivery roles.
• Strong organisational skills with the ability to manage multiple workstreams simultaneously.
• Comfortable operating in highly hands-on environments rather than purely strategic roles.
• Ability to build relationships quickly across all levels of a business.
• Willingness to travel extensively across the UK.

Responsibilities

• Embed within newly acquired businesses to understand operational workflows and identify inefficiencies.
• Map out real-world processes across operations, invoicing, suppliers and customer management.
• Lead operational stabilisation during the first 30 to 90 days post-acquisition.
• Roll out new systems, processes and AI-enabled operational tooling.
• Resolve operational issues including invoicing gaps, missing contracts, supplier onboarding and reporting inconsistencies.
• Work closely with finance, operations, product and leadership teams to improve how businesses operate.
• Build trust quickly with acquired teams and support them through periods of change.
• Continuously improve integration playbooks and operational frameworks based on real-world learning.

Skills

Integrations experience

Operations experience

Transformation experience

Stakeholder management

Job description

Digital Waffle in London is seeking a hands-on Integrations Manager to embed post-M&A assets into our growing operations platform. You will spend substantial time inside acquired businesses, diagnosing workflows and implementing change to stabilise operations.

The role is highly operational, requiring extensive UK travel and the roll-out of new systems, processes and AI-enabled tooling to improve efficiency and reporting.