Operations Manager – Integrations (PropTech Start-up)

Urban Digital Recruitment Ltd; Greater London; Hybrid; GBP 68,000 - 92,000; Full time

Job summary

Urban Digital Recruitment Ltd seeks an Operations Manager – M&A to drive post-acquisition integration for an AI-powered PropTech startup. The role is hybrid with one day per week in London and extensive UK travel, embedding on-site across acquired businesses to standardise systems and processes.

You will own the integration from deal closure, deep-diving into operations, finance, facilities and people, and help roll out AI-enabled workflows that reduce manual burden.

Qualifications

• Hands-on mobilisation or integration experience across multiple sites.
• Proven ability to deliver end-to-end integration without a fixed playbook.
• Comfortable travelling extensively across the UK and spending time on-site.

Responsibilities

• Own newly acquired businesses from deal completion through full integration.
• Delve into processes, systems, suppliers and people, not just CRM or ledgers.
• Roll out AI-enabled working methods and build the integration playbook for scale.
• Be the trusted on-site face during periods of significant change.

Skills

Mobilisation experience

Post-acquisition integration

Multi-site operations

Willingness to travel

Change management

Job description

Operations Manager – M&A - Post-Company Acquisition

AI-Powered PropTech Start-up | UK-wide, extensive travel,

Hybrid/1 day wk in London | £80,000 + Equity

Backed by leading VC investors, this start-up is building the UK's first AI-enabled roll-up of property service companies. Multiple acquisitions are done, dozens more are planned, and integration is the value-creation strategy.

Every acquired business arrives with its own systems, processes, people and ways of working - some tight, some held together by spreadsheets and institutional knowledge. This role exists to bridge that gap.

These are small, owner-run businesses, not big-company transformation projects.

You won't have an IT department, a programme office or an existing playbook behind you - you'll build one, one business at a time.

What you'll do:

• Own newly acquired businesses from deal completion through to full integration, embedded on-site across the UK for as long as it takes
• Get into the real detail - processes, systems, suppliers, people - not just the CRM migration or the ledger
• Protect what's working, fix what isn't, and roll out new systems and AI-enabled ways of working that remove manual burden
• Be the trusted face of the business on-site through a period of real change
• Help build a repeatable integration playbook as the acquisition programme scales

What we need:

• Hands-on mobilisation or integration experience - block/property management, post-acquisition integration, multi-site ops, hospitality openings, franchise/roll-up mobilisation, or PE/VC portfolio operations
• A genuine all-rounder who's personally delivered change across a whole business - people, finance, facilities, operations — not just systems or finance migration alone
• Comfortable with ambiguity and no fixed playbook, no IT department or dedicated team behind you; confident challenging "how it's always been done"
• 3-7 years' experience
• Happy travelling extensively across the UK, with min' one day a week in London

Not for you if your "integration" experience is governance forums and RAID logs, limited to one function of a deal, or built inside a large, well-resourced corporate integration function with an existing methodology and IT programme already in place.

Property, facilities, housing or fragmented-services background is a strong plus - but proof you can personally deliver end-to-end, at small-business scale, matters more than job title.