Operations Director, Integrations & Scale

Digital Waffle; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Digital Waffle, an AI-enabled property technology business, is hiring an Operations Director - Integrations to lead crucial operational functions. This role involves taking ownership of post-acquisition stabilisation and driving operational transformation across a growing portfolio.

The ideal candidate will have strong operational leadership experience within integrations and transformation, comfortable solving complex operational challenges within fast-paced environments with significant travel across the UK.

Qualifications

• Strong operational leadership experience within integrations, transformation, multi-site operations or acquisitive businesses.
• Experience leading hands-on operational change rather than purely reporting or programme oversight.
• Commercial and financial understanding with the ability to work closely against operational P&L performance.
• Experience building and managing high-performing operational teams.
• Comfortable operating in fast-moving, high-ambiguity environments.
• Strong stakeholder management skills across leadership teams and operational staff.

Responsibilities

• Lead and build the integrations function across a growing acquisition portfolio.
• Manage and develop a team of Integrations Managers, setting a highly hands-on operational culture.
• Take ownership of post-acquisition stabilisation across newly acquired businesses.
• Embed within businesses to understand workflows, operational challenges and inefficiencies first-hand.
• Drive operational transformation including process redesign and margin improvement.

Skills

Operational leadership experience

Transformation experience

Stakeholder management

P&L performance understanding

Ability to operate in ambiguity

Job description

Digital Waffle, an AI-enabled property technology business, is hiring an Operations Director - Integrations to lead crucial operational functions. This role involves taking ownership of post-acquisition stabilisation and driving operational transformation across a growing portfolio.

The ideal candidate will have strong operational leadership experience within integrations and transformation, comfortable solving complex operational challenges within fast-paced environments with significant travel across the UK.