Insurance Team Lead - Client Success & Compliance

Castle Employment Agency Ltd; Malton; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Insurance Team Manager in Malton, England. The successful candidate will lead and motivate a high-performing team, supporting the development of commercial strategies while ensuring compliance with FCA regulations. This full-time position requires strong leadership, excellent communication skills, and a Cert CII qualification or equivalent experience. The role offers a hybrid work model after six months, a competitive salary between £35,000 to £45,000, and part of a values-driven organization where service quality matters.

Qualifications

• Previous management experience, ideally within the insurance industry.
• Ability to motivate and inspire a team during change.
• Proactive approach with strong organisational skills.

Responsibilities

• Support development and delivery of commercial strategy for the Team.
• Lead, coach and motivate a team of Client Advisors.
• Drive improvements in systems, processes and client journey.
• Contribute to recruitment and ensure effective compliant inductions.
• Oversee workload distribution and compliance monitoring.

Skills

Leadership skills

Strong communication skills

Attention to detail

Decision making

Motivational skills

Organisational skills

Education

Cert CII qualification (or equivalent)

Job description

A leading recruitment agency is seeking an experienced Insurance Team Manager in Malton, England. The successful candidate will lead and motivate a high-performing team, supporting the development of commercial strategies while ensuring compliance with FCA regulations. This full-time position requires strong leadership, excellent communication skills, and a Cert CII qualification or equivalent experience. The role offers a hybrid work model after six months, a competitive salary between £35,000 to £45,000, and part of a values-driven organization where service quality matters.