Insurance Services Claims Handler

4Recruitment Services; Metropolitan Borough of Solihull; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A recruitment services company is seeking an experienced Claims Handler to join their Insurance Services team in Solihull. This hybrid role involves managing a diverse range of insurance claims, requiring strong analytical and communication skills. Ideal candidates will have proven experience in claims handling within an insurance context. Join a dynamic environment where your expertise will contribute to effective claims management.

Qualifications

• Proven experience as a Claims Handler within insurance.
• Background in an organisation with a broad insurance programme is highly desirable.
• Strong analytical skills and the ability to make well-reasoned decisions.
• Excellent communication, organisation, and record-keeping abilities.

Responsibilities

• Manage a varied caseload of insurance claims from initial notification through to resolution.
• Assess claims, make informed decisions, and maintain accurate documentation throughout the process.
• Record claims on internal systems and ensure all financial elements are processed correctly.
• Work collaboratively with internal teams and external stakeholders to progress claims efficiently.
• Support the wider team with maintaining best practice and ensuring compliance across all claims activities.

Skills

Claims management experience

Strong analytical skills

Excellent communication

Organisation skills

Record-keeping abilities

Job description

Insurance Services Claims Handler

Location: Solihull
Work Style: Hybrid (1 day per week or a few days per month in the office)

About the Role

We are seeking an experienced Claims Handler to join our Insurance Services team in Solihull. This is an excellent opportunity for a detail‑driven professional with strong claims management experience who is looking to work within a diverse and dynamic insurance environment.

What You’ll Do

• Manage a varied caseload of insurance claims from initial notification through to resolution.
• Assess claims, make informed decisions, and maintain accurate documentation throughout the process.
• Record claims on internal systems and ensure all financial elements are processed correctly.
• Work collaboratively with internal teams and external stakeholders to progress claims efficiently.
• Support the wider team with maintaining best practice and ensuring compliance across all claims activities.

What We’re Looking For

• Proven experience as a Claims Handler within insurance.
• Background in an organisation with a broad insurance programme is highly desirable.
• Strong analytical skills and the ability to make well‑reasoned decisions.
• Excellent communication, organisation, and record‑keeping abilities.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email