Insurance Policy Documentation Specialist (Hybrid)

Howden Group; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Reasonable adjustments

Job summary

Howden Group in the United Kingdom is seeking an Administrative and Technical Support specialist for the CTIS team. You will draft, prepare and maintain insurance policy documentation, endorsements, renewals and related records, while ensuring accuracy and compliance with insurer requirements and internal standards.

You will liaise with insurers and clients, maintain insurer logs and internal broking systems, support template development, and help interpret policy wordings under guidance from

Qualifications

• Draft, process or administer insurance policy documentation.
• Excellent written communication to produce accurate policy documents.
• Exceptional attention to detail and document checking skills.
• Experience in insurance market handling policy issuance, renewals or technical documentation.
• Strong organisational and prioritisation skills.
• Understanding of FCA requirements and regulatory standards.
• Cert CII (or working towards) desirable.

Responsibilities

• Draft, prepare and maintain insurance policy documentation, endorsements, renewals and associated policy records.
• Review policy documentation to ensure accuracy and compliance with insurer requirements and internal standards.
• Produce policy schedules, certificates and supporting documentation within agreed service standards.
• Liaise with the team, insurers and clients to obtain information for policy issuance and amendments.
• Keep policy records and insurer logs accurately in company systems.
• Support development and maintenance of policy templates and standard wording.
• Assist in interpreting and applying policy wordings under guidance of senior team members.
• Identify and resolve discrepancies prior to issuance.
• Maintain understanding of policy structures, endorsements and coverage provisions.

Skills

Attention to detail

Written communication

Organisational skills

Prioritisation

Insurance industry experience

FCA knowledge

Education

Cert CII (or working towards)

Tools

Microsoft Word

Microsoft Excel

Job description

Howden Group in the United Kingdom is seeking an Administrative and Technical Support specialist for the CTIS team. You will draft, prepare and maintain insurance policy documentation, endorsements, renewals and related records, while ensuring accuracy and compliance with insurer requirements and internal standards.

You will liaise with insurers and clients, maintain insurer logs and internal broking systems, support template development, and help interpret policy wordings under guidance from