Insurance Admin & Documentation Specialist

HIBL; City Of London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Reasonable adjustments

Job summary

Howden is recruiting for an administrator to support the CTIS team in preparing, issuing and maintaining insurance policies and related documents. You will perform data entry, document production and file maintenance across company systems, ensuring accuracy and compliance.

The role requires strong IT skills (Word/Excel/PowerPoint), attention to detail and the ability to work well in a team within a hybrid London environment.

Qualifications

• Attention to detail with ability to produce accurate documentation and to file documents appropriately.
• Ability to work effectively within a team
• Prioritisation and organisational skills
• Self-motivated
• Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint
• Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
• Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance.
• Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries.
• Understanding of processes and procedures within the insurance market.
• GCSE’s (or equivalent) including English essential
• Technically relevant qualifications e.g. CLAIT, Word processing etc

Responsibilities

• Assist in the creation of broking, client and other types of documents including but not limited to general typing, production of monthly market renewal placing contracts (MRCs) and Premium / Loss summary sheets.
• Data entry and data computation on Company systems and Excel Spreadsheets
• Ensure up to date records are maintained at all times on the Company systems for the department
• Manage and utilize Document management systems on behalf of the whole department including but not limited to printing, copying, scanning, assembling, uploading and mailing.
• Manage and utilize Archiving, Filing and other systems on behalf of the whole department.
• Deal with incoming enquiries from clients, Insurers and third parties.
• Respond to the department’s requirements as appropriate
• Behave with all clients (both internal and external) fairly and ethically
• Ad hoc requirements of the Department may require supervised communications to Insurers and other Market entities.
• Manage assigned projects and contribute to other projects as required
• Respond appropriately to urgent issues as they arise
• Keep informed of legal and regulatory developments relevant to the department as appropriate to role
• Share information that could be beneficial to the Company
• Any other reasonable duties, as required
• Ensure compliance with all applicable Company and/or Group policies and procedures
• Ensure correct authorisation is obtained and processes followed when required by the Company and/or Group policies and procedures
• Ensure compliance with legal and regulatory requirements
• Ensure that own performance, HR and T&C records are up to date and meet the Group’s requirements
• Maintain accurate records and deal with correspondence appropriately
• Ensure compliance with Anti Bribery and Corruption policy and procedures
• Provide relevant management information to senior management where requested

Skills

Attention to detail

Teamwork

Organisational skills

IT skills

Communication

Regulatory training

Education

GCSEs including English

CLAIT/Word processing qualification

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Howden is recruiting for an administrator to support the CTIS team in preparing, issuing and maintaining insurance policies and related documents. You will perform data entry, document production and file maintenance across company systems, ensuring accuracy and compliance.

The role requires strong IT skills (Word/Excel/PowerPoint), attention to detail and the ability to work well in a team within a hybrid London environment.