Processing Team Lead, Specialty Insurance Ops (Hybrid)

Howden Group Services Limited; Milton Keynes; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Reasonable accommodations

Flexible hours

Career development

Job summary

Howden Group Services Limited in Milton Keynes is seeking a Team Leader for the Specialty Processing Group. You will lead a team of Technicians, supervise outputs, and ensure service levels align with group policies.

You’ll develop operating plans, manage performance, and foster internal and external relationships while ensuring compliance with regulatory requirements. The role supports career development and offers hybrid working in the UK.

Qualifications

• Experience leading or supervising teams in insurance-related roles.
• Strong understanding of Lloyd's and London market regulations (FCA).
• Proficient IT skills and ability to produce accurate documentation.

Responsibilities

• Lead a team of Technicians and supervise output to meet quality standards.
• Develop operating plans, set priorities, and drive initiatives.
• Manage client documents and regulatory compliance across processes.
• Foster internal and external relationships and support team development.
• Monitor performance, objectives, and adherence to policies.

Skills

Team leadership

Lloyd's market knowledge

FCA regulations

Microsoft Word

Excel / PowerPoint

Education

GCSEs including English & Maths

A-Levels (preferred)

Tools

Microsoft Word

Excel

PowerPoint

Job description

Howden Group Services Limited in Milton Keynes is seeking a Team Leader for the Specialty Processing Group. You will lead a team of Technicians, supervise outputs, and ensure service levels align with group policies.

You’ll develop operating plans, manage performance, and foster internal and external relationships while ensuring compliance with regulatory requirements. The role supports career development and offers hybrid working in the UK.