Insurance Customer Advisor

Honeycomb Jobs Limited; Omagh; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading insurance company in Omagh is seeking an Insurance Customer Advisor to join their team. The role involves advising customers on various home and lifestyle insurance products, processing applications, and managing renewals. Candidates should have at least one year of experience in customer service or sales. A competitive starting salary of £23,500 with bonuses and additional benefits is offered. Opportunities for career growth are available.

Benefits

Pension contribution

Private medical care

Bonus up to £700/month

22 days annual leave plus stats

Career progression opportunities

Qualifications

• One year of customer service or sales experience in a busy environment.
• Desire to build a career in the insurance industry and willingness to commit to insurance exams.
• Good numeracy, literacy & IT skills.
• High attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Advise customers on home and lifestyle insurance products.
• Produce quotations and process new business applications.
• Manage the renewal process and administer mid-year adjustments.
• Cross-sell and up-sell on other insurance products.
• Update computer systems with customer details in a timely manner.
• Perform general administration duties.

Skills

Customer Service

Sales

Attention to Detail

Numeracy

Literacy

IT Skills

Communication

Interpersonal Skills

Job description

Overview

Honeycomb is delighted to partner with a leading Insurance Brokerage Company to recruit for an Insurance Customer Advisor to join their busy office based in Omagh. The role is full time and permanent and would suit someone coming from a strong customer service or sales background, looking to move into an insurance environment, with great opportunity for growth & development.

The Client

Our client is one of the largest independently owned Insurance Brokers in NI, with their head office based in Omagh. They have been trading for 33 years, and through organic growth and acquisitions, have built a network of 15 branches across NI & 2 locations in ROI. They put their customers at the heart of everything they do and have an excellent reputation on the market as a leader in their field.

The Role

The role of the Insurance Customer Advisor will sit within the Personal Lines division, dealing with home and lifestyle insurance products. Typical duties will include:

• Advising customers on a range of home and lifestyle insurance products
• Producing quotations
• Processing new business applications
• Managing the renewal process
• Administering mid-year adjustments
• Cross selling and up-selling on other insurance products
• Updating computer systems with customer details in a timely manner
• General administration duties

Desirable Criteria

• One years customer service/sales experience in a busy environment
• A desire to build a career in the insurance industry, and a willingness to commit to Insurance exams, where necessary
• Good numeracy, literacy & IT skills
• High attention to detail
• Excellent communication and interpersonal skills

Package

• Starting salary of £23500, with potential to earn up to £700 in bonus per month
• Pension contribution
• Private medical care
• 22 days annual leave, plus stats
• Opportunity to take funded examinations, and progress your career

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Gabriella Tomb, Specialist Recruitment Consultant at Honeycomb on .

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

Skills

Insurance, Sales, Personal Lines, Admin, Graduate, Customer Service

Benefits

Pension, Private Medical, Bonus OTE