Insurance Client Advisor – Service & Solutions

Everywhen; Warmley; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Supportive team environment

Career progression opportunities

Competitive benefits package

Job summary

Everywhen in Warmley, United Kingdom, is seeking a customer service role focused on insurance policy support. You will handle inbound and outbound calls, providing clear, accurate advice with empathy to our customers.

The role requires a professional telephone manner, attention to detail, and the ability to work in a fast-paced environment while maintaining compliance with industry standards. This position offers a supportive team and opportunities for progression.

Qualifications

• Excellent telephone manner and strong written communication skills.
• Experience in an insurance role is desired.
• Ability to work in a fast-paced environment while delivering outstanding service.
• Strong problem-solving skills and attention to detail.
• Note: Insurance experience is required.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide clear, accurate advice and support to customers on their insurance policies.
• Resolve queries efficiently while maintaining compliance with industry standards.
• Update and maintain customer records with precision and attention to detail.

Job description

Everywhen in Warmley, United Kingdom, is seeking a customer service role focused on insurance policy support. You will handle inbound and outbound calls, providing clear, accurate advice with empathy to our customers.

The role requires a professional telephone manner, attention to detail, and the ability to work in a fast-paced environment while maintaining compliance with industry standards. This position offers a supportive team and opportunities for progression.